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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews

1,737 Reviews of Bill Kay Nissan - Service Center

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April 09, 2023

They got me in and out fast. I'm very happy I don't have to set long. More

by KINGRONNIERON324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 10, 2023 -

Bill Kay Nissan responded

Kingronnieron324, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 07, 2023

Bill Kay Nissan is just amazing the help and assistance provided at all times is phenomenal I will most definitely comeback for any ordered parts and service to my car and highly recommend to family and fr More

by williannietes98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lee
Apr 10, 2023 -

Bill Kay Nissan responded

Williannietes98, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 07, 2023

The service center at Bill Kay Nissan does a great job of keeping me updated on the progress of my repairs and gives me an accurate estimate of what the cost will be prior to working on my car. More

by gstolzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

The appointment was easy to set up. Bill Kay communicated with us promptly and I was pleased with the service. More

by qualms.brief-0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 07, 2023 -

Bill Kay Nissan responded

Qualms.brief-0j, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 05, 2023

Every time I have to take my car in Ric always gets it fixed quickly and the most inexpensively possibly! My car is almost 7 years old and I'm still taking it to the dealer for repairs, something I never More

by Karen W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Bill Kay Nissan responded

Thank you for the high star rating!

April 01, 2023

The service is always excellent, The visit includes quick intake, briefing on service needs and efficient completion of services. More

by greatoptimist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 31, 2023

Professional, pleasant, experienced. Good communication during the process. My first time at this dealership for service and I was very satisfied. More

by gherkin290pickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 28, 2023

Prompt service. Was able to schedule it the day prior to drop off. Shuttle drop off service back to home. Repair completed well. More

by antal_v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 29, 2023 -

Bill Kay Nissan responded

Hi Antal_v, we are very happy to have provided you with such a positive experience!

March 24, 2023

Quoted me an outrageous $90 to change cabin filter. Another outrageous $45 to change engine filter. Showed me fake dirty filters to try and convince me. 2 days later I changed both myself and neither l More

by kastelj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
Mar 27, 2023 -

Bill Kay Nissan responded

Kastelj, we're disappointed to hear of the negative experience you had at our location.

March 24, 2023

I'm always satisfied with my costumer service. But this is Ronald McIntyre not K. McIntyre. More

by KINGRONNIERON324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Mar 27, 2023 -

Bill Kay Nissan responded

Hi Kingronnieron324, we are very happy to have provided you with such a positive experience!

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