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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,741 Reviews

1,741 Reviews of Bill Kay Nissan - Service Center

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April 16, 2023

I always get taken care of quickly and am in and out in under two hours. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Bill Kay Nissan responded

None, we are glad we could help!

April 13, 2023

Friendly caring comfortable Wanted info on Ariya while Rogue was getting recall fixed. Salesman honestly provided information to the best of his knowledge More

by sureshbhagia@gmail.com
Recommend Dealer
Yes
Employees Worked With
NA
Apr 13, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 13, 2023

It was good. Was in Tuesday to have service take quick peek. Set appointment for next day and service manager remembered me and my name! More

by GFAUST22@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
NA
Apr 13, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 13, 2023

Courteous, efficient, job complete in time told Friendly professional people to work with. Never pushy with services, but will let you know what you need. More

by graziabruno@aol.com
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 13, 2023 -

Bill Kay Nissan responded

Graziabruno@aol.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

April 09, 2023

They got me in and out fast. I'm very happy I don't have to set long. More

by KINGRONNIERON324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 10, 2023 -

Bill Kay Nissan responded

Kingronnieron324, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 07, 2023

Bill Kay Nissan is just amazing the help and assistance provided at all times is phenomenal I will most definitely comeback for any ordered parts and service to my car and highly recommend to family and fr More

by williannietes98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lee
Apr 10, 2023 -

Bill Kay Nissan responded

Williannietes98, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 07, 2023

The service center at Bill Kay Nissan does a great job of keeping me updated on the progress of my repairs and gives me an accurate estimate of what the cost will be prior to working on my car. More

by gstolzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

The appointment was easy to set up. Bill Kay communicated with us promptly and I was pleased with the service. More

by qualms.brief-0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 07, 2023 -

Bill Kay Nissan responded

Qualms.brief-0j, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 05, 2023

Every time I have to take my car in Ric always gets it fixed quickly and the most inexpensively possibly! My car is almost 7 years old and I'm still taking it to the dealer for repairs, something I never More

by Karen W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Bill Kay Nissan responded

Thank you for the high star rating!

April 01, 2023

The service is always excellent, The visit includes quick intake, briefing on service needs and efficient completion of services. More

by greatoptimist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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