Bill Kay Nissan - Service Center

I have bought five cars from this dealer. Nick to sales manager is a great guy and easy to deal with. The service department is a different story. It seems like this dealership service depart Nick to sales manager is a great guy and easy to deal with. The service department is a different story. It seems like this dealership service department likes to over inflate your tires. When I reviewed this dealership I gave it a poor rating do to having my tires inflated to 39 pounds. When a management person by the name of Donnie called me I voiced my concerns. He tried to tell me that it is OK to have your tires overinflated. I tried to explain to him that recommended tire pressure is 33 psi and that’s what it states on the door. He told me that it is common to over inflate tires. When I started to question his logic his attitude towards me changed. It seem like he didn’t care if I ever came back to the dealership again. You would think with the economy the way it is managers would try to do what they can to keep their customers happy especially long time customers. Like I said great place to buy a car not so great to him your car serviced there and dealing with Donnie. More

5 Service fine. Too many questions on survey. Please delete my number or limit to 1 question Too many questions on survey. Please delete my number or limit to 1 question More

Average- not overly friendly The service host has no personality. Others treat customers as an interruption. People need customer service training. personality. Others treat customers as an interruption. People need customer service training. More

As usual over priced 160$ in labor for a oil change a break fluid change I feel taken advantage of you are not the giing rate break fluid change I feel taken advantage of you are not the giing rate More

Les dejé mensaje que mi carro temblaba y cuando me le hicieron el cambio de aceite dijeron que estaba bien, 3 días después el carro se le prendieron 3 luces incluida la del motor la lleve a un taller cer hicieron el cambio de aceite dijeron que estaba bien, 3 días después el carro se le prendieron 3 luces incluida la del motor la lleve a un taller cerca y le cambiaron el filtro del aire. More

They provided fast and professional service. I am glad I went here and will continue to in the future. I am glad I went here and will continue to in the future. More

I always get taken care of quickly and am in and out in under two hours. under two hours. More

Friendly caring comfortable Wanted info on Ariya while Rogue was getting recall fixed. Salesman honestly provided information to the best of his knowledge Rogue was getting recall fixed. Salesman honestly provided information to the best of his knowledge More

It was good. Was in Tuesday to have service take quick peek. Set appointment for next day and service manager remembered me and my name! Was in Tuesday to have service take quick peek. Set appointment for next day and service manager remembered me and my name! More

Courteous, efficient, job complete in time told Friendly professional people to work with. Never pushy with services, but will let you know what you need. professional people to work with. Never pushy with services, but will let you know what you need. More