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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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August 12, 2021

Employees were friendly and my car was serviced efficiently.I had an appointment scheduled and they were ready to service my vehicle on time. Comfortable waiting area. More

by Kristinb922
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 08, 2021

Professional, friendly. They explain what needs to be done and why. They get you in and out as fast as possible. They give you options More

by patlabriola1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 09, 2021 -

Bill Kay Nissan responded

Patlabriola1971, we are glad we could help! Thank you for your outstanding star rating.

August 07, 2021

Everything was great and Rick was fantastic! I’ve only had my vehicle a few years with very limited miles, and when they informed me that the issue was needing a completely new transmission I was devastat More

by Candace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Bill Kay Nissan responded

Thank you Candace for your outstanding words, And fantastic star rating!!!

August 06, 2021

They were amazing and treated me like a valuable Nissan customer. I will forever bring my car into the dealership. Thank you a great experience. More

by bayonnegresham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Bill Kay Nissan responded

Bayonnegresham, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 06, 2021

My car was serviced at this Nissan Dealer for the first time and I was very pleased with the experience. I will be back again in the future for regular maintenance. More

by mecalvillo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 07, 2021 -

Bill Kay Nissan responded

Hi Mecalvillo3, we are very happy to have provided you with such a positive experience!

August 03, 2021

I took my Versa because of a rattle noise. I arrived earlier and Jeremy took me into the waiting area. Later on I talked to Mark who explained the problem in easy way for me to understand. Because it’ll More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Aug 04, 2021 -

Bill Kay Nissan responded

Hi Maggie, we are very happy to have provided you with such a positive experience!

August 03, 2021

Best servicemen around! Very thorough with inspections, always friendly and courteous! Jeremy and Rick are awesome! Always easy to get an appointment, I definitely recommend! More

by senmarlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Aug 04, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 02, 2021

service is outstanding Jerimy is always keeping me informed about the status of my car and if there is anything i need, will always com back to Bill Kay for my future cars. More

by STEVEH1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 04, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

July 31, 2021

Professional..and done correctly n on time..Told me what the issues were and fixed the properly..Friendly staff...and I believe that's rare now a days More

by chriswalsh924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Aug 02, 2021 -

Bill Kay Nissan responded

Hi Chriswalsh924, we are very happy to have provided you with such a positive experience!

July 30, 2021

Bill Kay Nissan have always provided great service. Scheduling is easy and convenient. Carl has always taken care of our vehicle needs. I would recommend this dealership to friends. More

by rommel_ruelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 31, 2021 -

Bill Kay Nissan responded

Hi Rommel_ruelo, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

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