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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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September 10, 2021

Friendly and fast service. The space was clean and welcoming. I waited in the lobby during service. I was in and out within an hour. More

by SABRINATISHELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Sep 10, 2021 -

Bill Kay Nissan responded

Thank you for your kind comments and outstanding star rating.

September 10, 2021

This was my first service visit and I couldn't be happier. Jerimy was very kind and informative amd.the service was very quick. Thanks for a great experience. More

by HMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 11, 2021 -

Bill Kay Nissan responded

Thank you HMC for your #1 star rating.

September 10, 2021

The person who was helping me with my car service was very efficient, called me to updated my car status . They all were very friendly More

by YMAYORGA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

September 09, 2021

Ric was decent to work with and kept me informed. Did a great job in trying to resolve issues on the problem with my censor More

by MeErnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Bill Kay Nissan responded

Glad we could help, And thank you for a great review .

September 07, 2021

Fantastic employees with above and beyond service. My car fan was damaged and despite the service men being on strike, they got it repaired for me in a timely fashion. Great cars and great deals, highly reco More

by SPJANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Carl Beckstrom, Fernando Flores, Adrienne Salazar
Sep 08, 2021 -

Bill Kay Nissan responded

Hi Spjanes, we are very happy to have provided you with such a positive experience!

September 06, 2021

I always bring my car to Bill Kay for its' maintenance. Ric in service always takes care of me and makes me feel like "family!" More

by Karen W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Bill Kay Nissan responded

Thank you Karen W for your kind comments and fantastic star rating.

September 06, 2021

Worker is polite and i wait for 1 hour for oil change and tires rotation, it is reasonable time. It is a comfortable place to wait and offer free coffee and water. More

by Alex ngai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, jhonny
Sep 06, 2021 -

Bill Kay Nissan responded

Great review, Thank you for the #1 star rating.

September 06, 2021

Rick was great!! Part for my sons car was back ordered, he kept me informed and call me right when part was in to schedule. Will use them again!! More

by Jeanine D.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Bill Kay Nissan responded

Thank you for a great review .

September 06, 2021

They always go above and beyond to take care of me and make sure that I am satisfied with my purchase as well as maintenance and everything in between. More

by NADIAAYYEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Jerimy Witt, Carl Beckstrom
Sep 07, 2021 -

Bill Kay Nissan responded

We thank you NADIAAYYEH for your continued loyalty and fantastic review.

September 03, 2021

Received good follow-up to fix the light bulb issue. The maintenance team explained to me on the matter to make me understood the seemingly water coming mater. All was resolved. Thanks to the team. More

by ALEXCHARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Beckstrom
Sep 03, 2021 -

Bill Kay Nissan responded

Thank you for your #1 star rating.

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