Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

Sort by
September 17, 2021

They are the best service dept ever the staff is wonderful wouldn’t take my Murano anywhere else……… More

by THOMTAM33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Jerimy Witt, Carl Beckstrom
Sep 17, 2021 -

Bill Kay Nissan responded

Thomtam33, we're glad you had such a wonderful experience with us!

September 17, 2021

Very flexible with me considering it wasn’t scheduled due to blown tire and recent strike. Communication was excellent More

by BPATREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Sep 17, 2021 -

Bill Kay Nissan responded

Thank you for a glowing review and fantastic rating!!!!!

September 16, 2021

Fast courteous service, done right the first time, Rick made sure all of our repairs were completed in a timely manner More

by CKASTEN95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Bill Kay Nissan responded

Thank you CKASTEN95 for a great review.

September 16, 2021

Prompt service. Friendly atmosphere. Very easy to schedule my car on line. Even though my car has 99K mikes, I feel they make me a priority. More

by PAMELA53
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 17, 2021 -

Bill Kay Nissan responded

Hi Pamela53, we are very happy to have provided you with such a positive experience!

Sep 17, 2021 -

Bill Kay Nissan responded

Thomtam33, we're glad you had such a wonderful experience with us!

September 15, 2021

The service was very good and excellent.I will always The service was very good and excellent. I will always come back to this dealer. More

by TOSHIAKIBAMBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Sep 15, 2021 -

Bill Kay Nissan responded

TOSHIAKIBAMBA thank you for a excellent review.

September 15, 2021

Rick was so helpful with my 2019 sentra. I had come only front brakes but he recommended to inspect the car first. This was a good idea since after the inspection, different parts needed urge replacement. H More

by ALEXKALUUMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Bill Kay Nissan responded

We thank you for your #1 star rating.

September 15, 2021

I appreciate the people I mentioned helping me out and catching what was wrong with my vehicle, when a different dealership missed it. More

by henryalarcon980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio M., Jerimy Witt
Sep 15, 2021 -

Bill Kay Nissan responded

We appreciate the kind comments and outstanding star rating.

September 15, 2021

Great service always! Thanks guys for the quick efficient service and support. Always happy to come in. More

by abhe23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 15, 2021 -

Bill Kay Nissan responded

Thanks abhe23 for a glowing review and fantastic rating!!!!!

September 15, 2021

Everyone was very nice. The work was done on time. Thank you for all the help. More

by Penguinjava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Sep 15, 2021 -

Bill Kay Nissan responded

Thank you for the high star rating!

September 14, 2021

Service was kind, and understanding, had the tools to do job correctly the 1st time. More

by shawnmonyko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Sep 15, 2021 -

Bill Kay Nissan responded

Shawnmonyko, thank you for the high star rating!

...
72
...