Bill Kay Nissan - Service Center

There was a time when BK service would go above and beyond but that day is past. We dropped our car off the day b4 service was to begin. We used the Nissan coupon to purchase a new battery (not sure beyond but that day is past. We dropped our car off the day b4 service was to begin. We used the Nissan coupon to purchase a new battery (not sure if we got a deal or not). We requested 3 recalls to be completed (not sure how we can tell if they were done). Also requested to remove the "locking" lug nuts and replace them. This was not done even though they told us they were. Vehicle was not washed, tires not checked, fluids not topped off...but the radio station was changed.. I have purchased 3 vehicles here in the past several years but will never buy again. More

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True professionals!!! Kept me informed about what was going on with my vehicle. I felt so comfortable after talking to Ric as he explained exactly what was wrong with my vehicle. going on with my vehicle. I felt so comfortable after talking to Ric as he explained exactly what was wrong with my vehicle. More

Everyone was so polite and helpful. Jeremy took his time to explain to me what was going on with my car and the best course of action that should be taken. I will forever bring my Nissans here where they ca to explain to me what was going on with my car and the best course of action that should be taken. I will forever bring my Nissans here where they care More

Great service in which it was discovered that my battery was low avoiding trouble for an extensive trip was low avoiding trouble for an extensive trip More

The place is nice and neat, I had scheduled appointment and once I walked in the place the assistant was already waiting for me. and once I walked in the place the assistant was already waiting for me. More

I brought my car in to get a few warranty parts replaced and Rick was thorough in explaining what would get done and was generous with replacement parts. Thanks! and Rick was thorough in explaining what would get done and was generous with replacement parts. Thanks! More

Very professional and thorough service from the staff at Bill Kay Nissan. Ric assisted and I was transparent with any costs or discounts available. Bill Kay Nissan. Ric assisted and I was transparent with any costs or discounts available. More

I'm very happy with the service I rec'd. I thought I knew what the problem was and it was going to be an expensive repair. They diagnosed the issue quickly, and it was something else entirely and the knew what the problem was and it was going to be an expensive repair. They diagnosed the issue quickly, and it was something else entirely and the cost was extremely reasonable. This location is farther away from me, but they were able to get me in a lot quicker than their competitors. This is where I'm going for any future service. Thanks! More