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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews
Call Service Center (630) 358-7067

1,737 Reviews of Bill Kay Nissan - Service Center

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May 31, 2023

I had a wonderful experience at the dealer however receiving these follow up survey emails is obsessive. More

by imfallin4him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
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Jun 01, 2023 -

Bill Kay Nissan responded

Imfallin4him, we're happy to hear you had such a positive experience with our team!

May 31, 2023

This excellent dealership quickly takes care of my vehicle when ever I need their help. More

by golitkoj76502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
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Jun 01, 2023 -

Bill Kay Nissan responded

Golitkoj76502, we are glad we could help!

May 31, 2023

Ric diagnosed the problem, responded quickly with the issue and fixed the issue in short order. He did an amazing job. More

by TONY1052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Bill Kay Nissan responded

Tony1052, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

May 22, 2023

My service was friendly and professional. I would recommend the dealership. I do not have any experience with the sales staff, only the service department. More

by kkk0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Report | Print
May 23, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 22, 2023

They clearly stated what would happen an executed the same and completed on time at the price quoted. More

by yendor110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

May 18, 2023

Great service. Chris was very informative about my car and services that I needed. Thank you More

by gingerpollard162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Report | Print
May 19, 2023 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

May 17, 2023

Absolutely love this dealership, from Sales to Service. Only place we buy cars Only place that that we will ever buy our cars More

by rich.rheingruber
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom, Carl Beckstrom
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May 18, 2023 -

Bill Kay Nissan responded

Rich.rheingruber, thank you for your kind words and this wonderful review!

May 14, 2023

Dealership, manager, and staff are extremely helpful and friendly. Nobody forced a deal, and were open to discussions/negotiation about pricing and services. Car is brand new and works just how I wanted. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Randall Caldwell, Carl Beckstrom, Robert Tyminski
Report | Print
May 15, 2023 -

Bill Kay Nissan responded

Tony, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 10, 2023

El mejor servio personal , recomiendo al 100% a bill Kay Nissan su personal es MUY amable y eficiente More

by Eliasdepaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Report | Print
May 11, 2023 -

Bill Kay Nissan responded

Thank you for your fantastic star rating.

May 05, 2023

I had a problem with my brakes even tho I was probably a little bit of a headache they went above and beyond to take care of me and inform me on everything they where doing 10/10 More

by Kevin Merrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
May 05, 2023 -

Kevin Merrigan responded

Definitely happy with the service department staff are friendly and answered all my questions and had me leaving with a smile and a good as new car

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