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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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September 30, 2021

Very informative and super nice! I will definitely be back for service with Bill Kay. More

by Mcjenn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

Mcjenn78, thank you for your kind words and this wonderful review!

September 30, 2021

I been going ther since I bought the car you guys are great I wish will be less expensive More

by CNITSCHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : He was the last one
Oct 01, 2021 -

Bill Kay Nissan responded

Cnitschmann, we're so glad that we were able to go above and beyond your expectations!

September 29, 2021

Always very helpful and courteous when I come in for service and the facility is clean More

by Blivenlaugh67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
September 29, 2021

I find it hard to believe that on a car less than a year old that you would convince my wife to replace not 1 but 2 filters the air filter and especially the cabin air filter Ive been a customer for years a More

by merkin18063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name
Oct 05, 2021 -

Bill Kay Nissan responded

merkin18063 please call me DONNIE JORMAN Owner Loyalty Manager at 630 969-3200 ext. 1221. Unable to locate you in system bye merkin18063 and I can't find service writer no name listed. Please call me would like to help.

September 29, 2021

Everyone I came into contact with, were friendly and helpful. Jeremy explained the work that needed to be done in understandable terms. More

by SLHOLCOMBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 01, 2021 -

Bill Kay Nissan responded

Hi Slholcombe, we are very happy to have provided you with such a positive experience!

September 28, 2021

Fantastic service. Super friendly and honest.absolutely wonderful experience..They go out of their way to help. More

by Armada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Bill Kay Nissan responded

Hi Armada, we are very happy to have provided you with such a positive experience!

September 28, 2021

Pretty prompt. Courteous, explains well, knowledgeable. Often takes time to help and inform customer of issues. More

by Neonply
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Sep 29, 2021 -

Bill Kay Nissan responded

Neonply, we are very happy we could provide you with a positive experience!

September 27, 2021

Everyone is always very friendly and ready to help . I brought my car in twice for service and both times were fast . More

by Nat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Sep 28, 2021 -

Bill Kay Nissan responded

Very kind words Nat, And thanks for your fantastic rating!

September 27, 2021

The technician that worked on my car did an excellent job. The vibration I was feeling is gone. I do feel like I paid to much for the rotate and balance. I saw a sign that said $69.95 but I was charged $ More

by realife428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Sep 27, 2021 -

Bill Kay Nissan responded

Just left you a voice mail message on price difference please call me back.

September 26, 2021

They took care my car in the time promised. They didn't try to push extra service. More

by JENNIFER_BUCZKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 27, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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