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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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October 01, 2021

I am grateful for the transparency that my Tim Mattern shared with me about the repairs my car needed. I appreciate him taking the time to explain what needed to be done and why. More

by papo_8704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 01, 2021

This place is awesome. They take the time to go through what you need and fix the problem. More

by OCHENDO32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 30, 2021

Excellent Service on my Nissan SentraI did not wait Excellent Service on my Nissan Sentra I did not wait long to finished my oil change . More

by NINAYMANZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 01, 2021 -

Bill Kay Nissan responded

Hi Ninaymanzo, we are very happy to have provided you with such a positive experience!

September 30, 2021

Very informative and super nice! I will definitely be back for service with Bill Kay. More

by Mcjenn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

Mcjenn78, thank you for your kind words and this wonderful review!

September 30, 2021

Bill Kay service is outstanding. They were very professional, on time, and informative. Nice to have everything done right the first time in a timely fashion. Won’t take my car anywhere else. More

by COLORADOFAN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 01, 2021 -

Bill Kay Nissan responded

Coloradofan74, thank you for the high star rating!

September 30, 2021

I been going ther since I bought the car you guys are great I wish will be less expensive More

by CNITSCHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : He was the last one
Oct 01, 2021 -

Bill Kay Nissan responded

Cnitschmann, we're so glad that we were able to go above and beyond your expectations!

September 29, 2021

I find it hard to believe that on a car less than a year old that you would convince my wife to replace not 1 but 2 filters the air filter and especially the cabin air filter Ive been a customer for years a More

by merkin18063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name
Oct 05, 2021 -

Bill Kay Nissan responded

merkin18063 please call me DONNIE JORMAN Owner Loyalty Manager at 630 969-3200 ext. 1221. Unable to locate you in system bye merkin18063 and I can't find service writer no name listed. Please call me would like to help.

September 29, 2021

Everyone I came into contact with, were friendly and helpful. Jeremy explained the work that needed to be done in understandable terms. More

by SLHOLCOMBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 01, 2021 -

Bill Kay Nissan responded

Hi Slholcombe, we are very happy to have provided you with such a positive experience!

September 29, 2021

Always very helpful and courteous when I come in for service and the facility is clean More

by Blivenlaugh67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
September 28, 2021

Fantastic service. Super friendly and honest.absolutely wonderful experience..They go out of their way to help. More

by Armada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Bill Kay Nissan responded

Hi Armada, we are very happy to have provided you with such a positive experience!

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