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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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October 05, 2021

Everyone is very polite and professional. The service is thorough and explained in detail while spending time and answering any questions the customer has. More

by ansabos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Bill Kay Nissan responded

Ansabos, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 04, 2021

They took the car in and out quickly but did not complete the requested work More

by GWINGELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Bill Kay Nissan responded

Thank you for your very high star rating, Glad we could help.

October 01, 2021

They are very helpful, polite, and friendly. They are very knowledgeable about cars and car parts More

by T.THAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

October 01, 2021

Always prompt service and informative. Nice waiting area for customers. More oil change promos would be great. More

by Fantasynepptune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

Thank you for your kind words and this wonderful review!

October 01, 2021

They took great care of me and went above and beyond to get my repair taken care of. More

by STACYLEEZIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Matturn
Oct 01, 2021 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan.

October 01, 2021

They took care of my service quick and easy process. I took my car in and was informed of any problems and had them taken care of! More

by TAYASMITH45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 01, 2021 -

Bill Kay Nissan responded

Thank you for the high star rating!

October 01, 2021

I am grateful for the transparency that my Tim Mattern shared with me about the repairs my car needed. I appreciate him taking the time to explain what needed to be done and why. More

by papo_8704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 01, 2021

This place is awesome. They take the time to go through what you need and fix the problem. More

by OCHENDO32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 30, 2021

Bill Kay service is outstanding. They were very professional, on time, and informative. Nice to have everything done right the first time in a timely fashion. Won’t take my car anywhere else. More

by COLORADOFAN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 01, 2021 -

Bill Kay Nissan responded

Coloradofan74, thank you for the high star rating!

September 30, 2021

Excellent Service on my Nissan SentraI did not wait Excellent Service on my Nissan Sentra I did not wait long to finished my oil change . More

by NINAYMANZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 01, 2021 -

Bill Kay Nissan responded

Hi Ninaymanzo, we are very happy to have provided you with such a positive experience!

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