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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews
Call Service Center (630) 358-7067

1,746 Reviews of Bill Kay Nissan - Service Center

Sort by
October 15, 2021

Always does only tge maintince tgat needs to be done. Always gets me in when its good for me. Good service department. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Report | Print
Oct 16, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 14, 2021

The service was Great, fast and efficient. Explained everything that I needed to know also. More

by SMAHONE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2021 -

Bill Kay Nissan responded

Hi Smahone21, we are very happy to have provided you with such a positive experience!

October 13, 2021

Nice to see them have coupon promosMost likely to return Nice to see them have coupon promos Most likely to return for service in the future More

by Rkosin131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
October 13, 2021

Besides the recommended check, very quick diagnosis and needed replacement of battery. Also got warranty replacement of door handle cover. More

by M.MOATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Bill Kay Nissan responded

Thanks for your #1 STAR RATING.

October 13, 2021

all was great and very professional! i will recommend to all my friends and relatives! More

by ZACKIEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Bill Kay Nissan responded

Thank you ZACKIEJR for your fantastic review.

October 12, 2021

Carl was incredibly helpful again. This dealership is not the closest one to me, but it is worth driving the extra miles for. 100% trust them. More

by Screen Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Oct 12, 2021 -

Bill Kay Nissan responded

Thank you for your incredibly review.

October 12, 2021

My car did not get washed after service , this should be mandatory . I also got a wash a while back and my car was filthy after too. Improve your customer service . More

by rockmanjudas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hernandez
Report | Print
Oct 13, 2021 -

Bill Kay Nissan responded

Rockmanjudas, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

October 12, 2021

Tim, in service made me Very uncomfortable from a survey I will not be returning 😞 More

by SHEENASANDERS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim , Jerimy Witt, Carl Beckstrom
Report | Print
Oct 12, 2021 -

Bill Kay Nissan responded

SHEENASANDERS76 just left you message voice mail please call me back I would like to here more details about your visit .

October 11, 2021

Very good service . Excellent knowledge about the work that had to be done to my truck. More

by YVONNELTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Oct 11, 2021 -

Bill Kay Nissan responded

Thanks for your excellent star rating.

October 11, 2021

Everyone was very thorough and friendly. Wait time for vehicle was not bad at all. I recommend them! More

by CLOSAY1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Oct 11, 2021 -

Bill Kay Nissan responded

Thank you CLOSAY1 for your fantastic rating.

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