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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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October 19, 2021

Great service. I asked a few questions and the answers were given with respect and courtesy. More

by djanssen01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Bill Kay Nissan responded

Djanssen01, we are glad we could help!

October 18, 2021

Ric was helpful in getting me same day service for new tires, took care of a “recall” that I was unaware of, and applied a coupon that I was also unaware of. He was very pleasant to deal with, More

by MARYLYNN.SULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Bill Kay Nissan responded

Thank you MARYLYNN.SULLIVAN for your fantastic review .

October 18, 2021

I always have a great experience at this location. Even when I’m expecting to pay more my servicemen always steer me clear that my vehicle is in good shape and no further attention is needed. Everyone here More

by troyh87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jacques, Salesperson
Oct 19, 2021 -

Bill Kay Nissan responded

Hi Troyh87, we are very happy to have provided you with such a positive experience!

October 18, 2021

As long as Jeremy is there, I will plan to continue using your place. He’s absolutely the best. PLEASE STOP trying to get me trade in my car for another. I come in for service. End of conversation. You k More

by naglejc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 19, 2021 -

Bill Kay Nissan responded

I understand, Thank you for your kind words about Jerimy, And your outstanding star rating.

October 16, 2021

The service technicians are very friendly and intune some ever know you by name referring to issues you have More

by shirleylandfair
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Oct 18, 2021 -

Bill Kay Nissan responded

Shirleylandfair, thank you for the high star rating!

October 15, 2021

Great courteous service was given on my service appointment will definitely use this location again More

by tjmatthews2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 16, 2021 -

Bill Kay Nissan responded

Hi Tjmatthews2, we are very happy to have provided you with such a positive experience!

October 15, 2021

Always does only tge maintince tgat needs to be done. Always gets me in when its good for me. Good service department. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Oct 16, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 14, 2021

The service was Great, fast and efficient. Explained everything that I needed to know also. More

by SMAHONE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Bill Kay Nissan responded

Hi Smahone21, we are very happy to have provided you with such a positive experience!

October 13, 2021

Besides the recommended check, very quick diagnosis and needed replacement of battery. Also got warranty replacement of door handle cover. More

by M.MOATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Bill Kay Nissan responded

Thanks for your #1 STAR RATING.

October 13, 2021

Nice to see them have coupon promosMost likely to return Nice to see them have coupon promos Most likely to return for service in the future More

by Rkosin131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
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