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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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October 26, 2021

Appointment scheduled, Brought car in, they took care of my vehicle’s service requirements and even washed it! More

by JKURANTYLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 27, 2021 -

Bill Kay Nissan responded

Jkurantylaw, thank you for your kind words and this wonderful review!

October 26, 2021

Friendly people. Fast service, attention to detail. I had questions and was answered to my satisfaction More

by JANZAUNE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 27, 2021 -

Bill Kay Nissan responded

Hi Janzaune66, we are very happy to have provided you with such a positive experience!

October 23, 2021

Oil change appt, tires rotated also. Told my car was washed but it wasn’t. More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Bill Kay Nissan responded

Bonnie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

October 23, 2021

I always go there for my service. They do that fast and efficient and keep me informed about what they doing while I’m waiting, More

by jolas98@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Oct 25, 2021 -

Bill Kay Nissan responded

Hi Jolas98, we are very happy to have provided you with such a positive experience!

October 21, 2021

Great price for oil change and tire rotation. And not a long wait. To complete More

by Stinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 21, 2021 -

Bill Kay Nissan responded

Hi Stinson, we are very happy to have provided you with such a positive experience!

October 21, 2021

Prompt reliable service performed by knowledgeable professionals. Everyone is friendly and courteous. Appointment was right on time. More

by WEPRECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mattern
Oct 21, 2021 -

Bill Kay Nissan responded

Thank you , Very kind comments and great star rating.

October 19, 2021

Excellent Customer Service having my Nissan Sentra checked out and the oil changed, THX Guys! More

by BARGER58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 19, 2021 -

Bill Kay Nissan responded

Hi Barger58! We're so happy we were able to help you out!

October 19, 2021

The Staff is always pleasant and helpful!Ready to The Staff is always pleasant and helpful! Ready to explain the details of the service they’ve provided. More

by SBDAVIS401
Recommend Dealer
Yes
Employees Worked With
Tim Mattern
Oct 19, 2021 -

Bill Kay Nissan responded

Thank you for your #1 star rating.

October 19, 2021

Great service guy that was helpful and knowledgeable. Easy to make an appointment Thank you More

by Frank Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 19, 2021 -

Bill Kay Nissan responded

Thank you Frank Z, Outstanding review .

October 19, 2021

Their professional services are always reliable. I’ve never waited for a long time at the dealership. They always give me updates if something is wrong with the car. If there is nothing, their services a More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Oct 19, 2021 -

Bill Kay Nissan responded

K, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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