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1,742 Reviews of Bill Kay Nissan - Service Center
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November 01, 2021
Quick service and less waiting time than before. Friendly customer service and reasonable price. Very clean waiting room. customer service and reasonable price. Very clean waiting room. More
by larry
Verified CustomerEmployees Worked With
November 01, 2021
They were very friendly and I had quick service. My questions were answered and they were very honest questions were answered and they were very honest More
by mickeyfitz1202
Employees Worked With
October 31, 2021
Blame owner insted of trying to resolve or offer alternatives. Blowing fuses, says my wife is plugging to many devices in. Really, plugging two phones in blows fuses? New engine when not having alternatives. Blowing fuses, says my wife is plugging to many devices in. Really, plugging two phones in blows fuses? New engine when not having any issues other than oil sludge buildup. 65k miles and no mechanical problems but all you can offer is new engine. Would not consider cleaning, flushing, etc. Just offer 15 - 20 thousand dollar replacement engine. Found local shop who did flush and clean, no issues 1,000 miles later. Thanks but no thanks. More
by Mjfreebery
Employees Worked With
October 29, 2021
The service was performed on schedule and completed promptly. I was kept informed of progress. They included an auto status check and report at no charge, and explained the results thoroughly. Very sat promptly. I was kept informed of progress. They included an auto status check and report at no charge, and explained the results thoroughly. Very satisfied with services I have done at this dealership. More
by dave
Employees Worked With
Service: Tim Mattern
October 29, 2021
Thank You service department for helping me to keep regular maintenance on my car. Thank you for being fast and efficient, and for doing little things like applying coupons to my services to further sh regular maintenance on my car. Thank you for being fast and efficient, and for doing little things like applying coupons to my services to further show me that you care and want me to always leave with a positive feeling. This quality & kindness is why I continue to return too. Thank You! More
by CHRISTOPHERMTEDOR
Employees Worked With
October 28, 2021
Bill Kay Nissan has made a customer for life. As long as I have a Nissan I will not go anywhere else… says a lot considering I live an hour away and pass several dealerships. I have a Nissan I will not go anywhere else… says a lot considering I live an hour away and pass several dealerships. More
by scottc4545
October 26, 2021
Had my 2015 Sentra serviced at Bill Kay Nissan and worked with Ric. Ric informed me that my transmission had to be replaced and worked with Nissan to have a new transmission installed that was under my exten with Ric. Ric informed me that my transmission had to be replaced and worked with Nissan to have a new transmission installed that was under my extended security plus warranty. I am thankful to have worked with such an efficient and reliable team. More
by BRIANKUBILIUS
Employees Worked With
