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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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November 01, 2021

Ric was very helpful. I left feeling like everything had been taken care of and that I would have no more problems with my vehicle. More

by camishia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 01, 2021

They gave me a professional support and frequent updates for the services. I comfortably could wait for their services at their store. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bill Kay Nissan responded

Thank you for a great review and fantastic rating.

November 01, 2021

Only complaint is that the unavailability of a loaner vehicle was not communicated in advance. More

by ron beckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bill Kay Nissan responded

Thank you for letting us know about your recent visit to Bill Kay's Downers Grove Nissan.

November 01, 2021

This is a good place to fix your car or maintain your vehicle and even shop for a new one. More

by OCHENDO32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Bill Kay Nissan responded

Ochendo32, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

November 01, 2021

Quick service and less waiting time than before. Friendly customer service and reasonable price. Very clean waiting room. More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 01, 2021

They were very friendly and I had quick service. My questions were answered and they were very honest More

by mickeyfitz1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bill Kay Nissan responded

Thank you for your very kind words and #1 star rating.

October 31, 2021

Blame owner insted of trying to resolve or offer alternatives. Blowing fuses, says my wife is plugging to many devices in. Really, plugging two phones in blows fuses? New engine when not having More

by Mjfreebery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Courteous and friendly and gets the job done. I am happy with my Nissan Rogue. More

by JESASH9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus, Jerimy Witt, Donald Jorman
October 29, 2021

The service was performed on schedule and completed promptly. I was kept informed of progress. They included an auto status check and report at no charge, and explained the results thoroughly. Very sat More

by dave
Recommend Dealer
Yes
Employees Worked With
Service: Tim Mattern
October 29, 2021

Thank You service department for helping me to keep regular maintenance on my car. Thank you for being fast and efficient, and for doing little things like applying coupons to my services to further sh More

by CHRISTOPHERMTEDOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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