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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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November 05, 2021

Great professional service! Staff was really nice and very informative and helpful when it came to my car being serviced. More

by Tiara.wilson1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bill Kay Nissan responded

Tiara.wilson1986, thank you for your kind words and this wonderful review!

November 04, 2021

Very friendly very accommodating comfortable atmosphere easy to deal with nice people nice experience recommend them More

by TOMMIEBOENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 04, 2021

All went as expected, seemed much quicker this time. Quick friendly service. Clean waiting area. More

by LGOODLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Adrienne Salazar
Nov 04, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 04, 2021

Very professional and knowledgeable. He took me early and comfortable sitting room and offered water. More

by pegdaly9092
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Nov 04, 2021 -

Bill Kay Nissan responded

Thank you for the fantastic rating.

November 03, 2021

I was greeted in a friendly and professional manner. The representative was very knowledgeble about my vehicle's service needs and took time to explain present or upcoming services. The representative also More

by misterspock61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Nov 03, 2021 -

Bill Kay Nissan responded

misterspock61, thanks for your praise and kind comments about our team.

November 02, 2021

Thank you Jerimy! Service was very quick and efficient. Will be coming back if more issues occur. Thanks a lot More

by Malek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 02, 2021 -

Bill Kay Nissan responded

Hi Malek, we are very happy to have provided you with such a positive experience!

November 02, 2021

Accommodating and courteous. Their prices are high but what I go in for gets fixed once. They also know that their prices are high and try to keep it as manageable as possible. More

by rolotomasi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Nov 02, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. Very kind and honest comments regarding your overall experience is refreshing. And thanks for the #1 star rating.

November 02, 2021

Customer service was great. Wait was not bad. Professional techs. Showed what was needed. Broke everything down. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 01, 2021

Great service and the manager is great.Better than a Great service and the manager is great. Better than a general service tech thank you More

by WILCZAKMARK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 01, 2021 -

Bill Kay Nissan responded

Wilczakmark, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

November 01, 2021

Great work! Thank you for the clear communication and ease of service. I will be back. More

by ISERAFIN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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