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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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November 08, 2021

Fast and reliable service. I set and appointment and was expecting to be at the dealership fora while. However, I was out in a breeze. More

by 272DEVILDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 10, 2021 -

Bill Kay Nissan responded

272devildog, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

November 08, 2021

Awesome service, clean environment. Fast and polite. I’ve been coming for years and will continue. More

by sheanagraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bill Kay Nissan responded

Sheanagraham, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

November 07, 2021

I always get great service and never any problems with your men in the service department. More

by DLACRI
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 10, 2021 -

Bill Kay Nissan responded

Dlacri, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

November 06, 2021

Very professional & knowledgeable service staff. I am very pleased with the service and would recommend them. More

by CARMENZX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Nov 10, 2021 -

Bill Kay Nissan responded

Hi Carmenzx1, we are very happy to have provided you with such a positive experience!

November 05, 2021

Great professional service! Staff was really nice and very informative and helpful when it came to my car being serviced. More

by Tiara.wilson1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bill Kay Nissan responded

Tiara.wilson1986, thank you for your kind words and this wonderful review!

November 05, 2021

Outstanding service department excellent service I would recommend it Play very good serviceVery happy with the service More

by Franciscojgutierrez35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
November 05, 2021

Very professional and good communication. Dealership is clean as well as the waiting area. Not pushy on service you don’t need right away More

by upcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bill Kay Nissan responded

Hi Upcasey, we are very happy to have provided you with such a positive experience!

November 04, 2021

Very friendly very accommodating comfortable atmosphere easy to deal with nice people nice experience recommend them More

by TOMMIEBOENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 04, 2021

All went as expected, seemed much quicker this time. Quick friendly service. Clean waiting area. More

by LGOODLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Adrienne Salazar
Nov 04, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 04, 2021

Very professional and knowledgeable. He took me early and comfortable sitting room and offered water. More

by pegdaly9092
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Nov 04, 2021 -

Bill Kay Nissan responded

Thank you for the fantastic rating.

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