Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

Sort by
November 16, 2021

Appointment was made when I first got the car so I had to adjust it, but the system is super easy to use. I got in and out quickly and everyone was super nice More

by AlannaMiceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 16, 2021 -

Bill Kay Nissan responded

Thank you AlannaMiceli for a fantastic review .

November 16, 2021

Very fast and friendly service. Ordered the parts I needed and waiting for follow up. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Bill Kay Nissan responded

Thank you CJ for your outstanding star rating.

November 15, 2021

The service is always top notch and the techs are very good at explaining the servicecls performed and future maintenance requirements. More

by TAWNJOHN1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Bill Kay Nissan responded

Thank you TAWNJOHN1969 for your very kind comments and your outstanding rating.

November 14, 2021

Bad service, worse I’ve ever had. Bad nbadbad bad bad bad bad bad bad bad bad bad bad More

by ALACLA9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

Serviced my car quickly and throughly. Found two filters to replace. Added dollars to bill. More

by babs2835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy sitting by service door
Nov 15, 2021 -

Bill Kay Nissan responded

Thank you babs2835 for your fantastic star rating.

November 13, 2021

Mr. Tim - thanks a lot for your great service and specially helping me in sorting out the rear seat belts. Thanks More

by Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Tim
Nov 15, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 12, 2021

Ric and the team were fantastic, honest, and very quick. Great communication also, look forward to my next appt More

by CSCOTT1283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Nov 15, 2021 -

Bill Kay Nissan responded

Cscott1283, thank you for your kind words and this wonderful review!

November 11, 2021

Easy to schedule service for an oil change and service was performed in a timely manner. Always have a great experience. More

by tashacrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 11, 2021 -

Bill Kay Nissan responded

Thank you for your outstanding star rating.

November 10, 2021

The service department showed Great Service and friendliness. The employees in the dealership were very friendly. More

by jm4cds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Bill Kay Nissan responded

jm4cds we are very happy to have provided you with such a positive experience!

November 09, 2021

Excellent service. Very welcoming and courteus staff. Always willing to help and listen to your issues. More

by rizkings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 10, 2021 -

Bill Kay Nissan responded

Thank you for #1 star rating!

...
60
...