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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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November 26, 2021

The guys in service are always helpful to me, communication of the service is always updated and appreciated More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 26, 2021 -

Bill Kay Nissan responded

Thank you MikeM for a great review.

November 25, 2021

I have done my all maintenance here for over 10 years already. There might be good reason for me to continue come back. I am sure You understand why More

by YHUAA
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
November 23, 2021

Great experience. Very friendly staff, and very helpful with the whole process. Always go back for that reason. More

by PJRHEINGRUBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Bill Kay Nissan responded

PJRHEINGRUBER, your wonderful feedback and rating mean a lot to us.

November 23, 2021

Every time I have come to Bill kay's Erik is so knowledgeable and most of all very courteous. I love the fact that customers are first. Thank you so much. I really appreciate you all. More

by GRATEFULMAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Nov 23, 2021 -

Bill Kay Nissan responded

GRATEFULMAE, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

Nov 23, 2021 -

GRATEFULMAE responded

You're most welcome. It's true.

November 23, 2021

Good service. Missed the car wash.I had to mention an Good service. Missed the car wash. I had to mention an active recall, never heard from the service office one was needed. More

by abrahamgarza.t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Nov 23, 2021 -

Bill Kay Nissan responded

we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

November 19, 2021

Good experience every time I come here I don't have any complaints to be made More

by Shygirln12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Bill Kay Nissan responded

Shygirln12, thank you for your kind words and this wonderful review!

November 19, 2021

Ric in the service department is always helpful and goes out of his way to help More

by MFG333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Bill Kay Nissan responded

Thank you for your #1 star rating

November 19, 2021

Always on time welcoming people with a smile never push me to do any services that I don’t schedule that day. More

by GRISELDADEALBA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Nov 19, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 19, 2021

Really enjoyed this place.Ric Help me and I really look forward to bringing in my car every time I have to go here. More

by PORTILLOJOE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 18, 2021

Awesome dealership the service department is great. Ric Funston is a great service advisor. Treat you with dignity. More

by candelaria21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Bill Kay Nissan responded

candeiaria21 we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

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