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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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November 29, 2021

I was Able to get in quickly. Imthe Service was fast. My Advisor was very helpful More

by Stanley C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
Nov 30, 2021 -

Bill Kay Nissan responded

Stanley C, thank you for the high star rating!

November 27, 2021

Rick and the whole Nissan team were wonderful throughout the whole process. Rick explained every step of the process and even gave me information that helped us get the service done at the right price. Cann More

by Mcruz555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Bill Kay Nissan responded

Mcruz555, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

November 27, 2021

The service team is always polite and they always make sure the job is completed com a tinley manner More

by TMG41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Carl Beckstrom
Nov 29, 2021 -

Bill Kay Nissan responded

TMG41, thank you for the high star rating!

November 26, 2021

Always gets me in asap. Always does just what it needs. Always gets me the best pricin avaliable at the time on my repairs.. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 26, 2021 -

Bill Kay Nissan responded

Outstanding! Thank you for your very kind comments and fantastic star rating.

November 26, 2021

The guys in service are always helpful to me, communication of the service is always updated and appreciated More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 26, 2021 -

Bill Kay Nissan responded

Thank you MikeM for a great review.

November 25, 2021

I have done my all maintenance here for over 10 years already. There might be good reason for me to continue come back. I am sure You understand why More

by YHUAA
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
November 23, 2021

Good service. Missed the car wash.I had to mention an Good service. Missed the car wash. I had to mention an active recall, never heard from the service office one was needed. More

by abrahamgarza.t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Nov 23, 2021 -

Bill Kay Nissan responded

we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

November 23, 2021

Great experience. Very friendly staff, and very helpful with the whole process. Always go back for that reason. More

by PJRHEINGRUBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Bill Kay Nissan responded

PJRHEINGRUBER, your wonderful feedback and rating mean a lot to us.

November 23, 2021

Every time I have come to Bill kay's Erik is so knowledgeable and most of all very courteous. I love the fact that customers are first. Thank you so much. I really appreciate you all. More

by GRATEFULMAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Nov 23, 2021 -

Bill Kay Nissan responded

GRATEFULMAE, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

Nov 23, 2021 -

GRATEFULMAE responded

You're most welcome. It's true.

November 19, 2021

Good experience every time I come here I don't have any complaints to be made More

by Shygirln12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Bill Kay Nissan responded

Shygirln12, thank you for your kind words and this wonderful review!

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