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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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December 03, 2021

This dealership is very helpful in getting your car fixed. Good at diagnosing the problem and giving you options on how to fix it More

by ABALLAH4324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 03, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 03, 2021

Service department was professional and did a good job of getting my car in and out quickly. Woulde definitely recommend! More

by NETMARINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 03, 2021 -

Bill Kay Nissan responded

Hi NETMARINER, we are very happy to have provided you with such a positive experience!

December 03, 2021

I was told my car would take about an hour to get my recall done and that was the correct time frame. Nice Work. More

by BRUCEMILLER36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 03, 2021 -

Bill Kay Nissan responded

Thank you BRUCEMILLER36 FOR YOUR #1 STAR RATING.

December 01, 2021

Very professional and quick service, would definitely recommend anybody to this service center. Went above and beyond to make sure that all necessary service was complete More

by WILCZAKMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
November 29, 2021

I was Able to get in quickly. Imthe Service was fast. My Advisor was very helpful More

by Stanley C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
Nov 30, 2021 -

Bill Kay Nissan responded

Stanley C, thank you for the high star rating!

November 29, 2021

Excellent service. I thought there was a problem with the sound after the brakes have been installed. I called they said come back in right away. I rode around with the technician who immediately understood More

by KO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the technicians name but he was excellent! Jeremi would know the technician., Jerimy Witt
Nov 30, 2021 -

Bill Kay Nissan responded

Ko, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

November 29, 2021

It's always great experience to have service here and always meets the expectations. T More

by NAVEENKANDULACR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Bill Kay Nissan responded

Hi Naveenkandulacr, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

November 27, 2021

Rick and the whole Nissan team were wonderful throughout the whole process. Rick explained every step of the process and even gave me information that helped us get the service done at the right price. Cann More

by Mcruz555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Bill Kay Nissan responded

Mcruz555, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

November 27, 2021

The service team is always polite and they always make sure the job is completed com a tinley manner More

by TMG41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Carl Beckstrom
Nov 29, 2021 -

Bill Kay Nissan responded

TMG41, thank you for the high star rating!

November 26, 2021

Always gets me in asap. Always does just what it needs. Always gets me the best pricin avaliable at the time on my repairs.. More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 26, 2021 -

Bill Kay Nissan responded

Outstanding! Thank you for your very kind comments and fantastic star rating.

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