Bill Kay Nissan - Service Center

I brought it in for a recall repair. They took my car right away. I only waited about 30 minutes for them to do the work. Very Nice. The only downside to the whole visit was that Nissan would not hono right away. I only waited about 30 minutes for them to do the work. Very Nice. The only downside to the whole visit was that Nissan would not honor the free oil change coupon attached to the recall notice. Come on Nissan! Why should the coupon expire? That's bad customer service but not the fault of the dealership if I'm to believe what they told me. It's those kinds of miscues that put doubt into customers' minds when thinking about their next vehicle. More

The employees here are always kind and professional. Carl made me feel grateful to have brought my vehicle to him Carl made me feel grateful to have brought my vehicle to him More

Changed heater motor for the drivers side seat. Fast and friendly same day service. Thumbs up. friendly same day service. Thumbs up. More

The process was pretty good though it took longer than they initially anticipated I anticipated I waited for it and they accommodated me greatly thank you they initially anticipated I anticipated I waited for it and they accommodated me greatly thank you More

Excellent service. Quality work. What I appreciated most was the turnaround time. I always have my Nissan serviced here. was the turnaround time. I always have my Nissan serviced here. More

I was very pleased that the service on my car was performed satisfactorily and was not required to wait an unnecessarily long time. performed satisfactorily and was not required to wait an unnecessarily long time. More

Courteous and informative rep. Service performed in a timely manner. Miss the car wash service. timely manner. Miss the car wash service. More

The service was great, it was done super fast and communication was clear. Overall very satisfied communication was clear. Overall very satisfied More

great care and customer services. very informative and very helpful to understand problems or potential issues with vehicle before repair. Thanks very helpful to understand problems or potential issues with vehicle before repair. Thanks More

Great customer service! Fast and efficient. They know you don’t want to spend all day there. They are very profressional and explain everything to you! don’t want to spend all day there. They are very profressional and explain everything to you! More