Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

Sort by
December 09, 2021

Changed heater motor for the drivers side seat. Fast and friendly same day service. Thumbs up. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

December 09, 2021

The process was pretty good though it took longer than they initially anticipated I anticipated I waited for it and they accommodated me greatly thank you More

by supermanfan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 09, 2021 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

December 08, 2021

Courteous and informative rep. Service performed in a timely manner. Miss the car wash service. More

by CHICOMURRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 08, 2021 -

Bill Kay Nissan responded

Thank you for your #1 star rating.

December 07, 2021

The service was great, it was done super fast and communication was clear. Overall very satisfied More

by CAROLMARYSOL.TORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Dec 08, 2021 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

December 07, 2021

great care and customer services. very informative and very helpful to understand problems or potential issues with vehicle before repair. Thanks More

by awotwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

December 06, 2021

Nice very good explanation.. only thing price is little bit high for certified cars. Very helpful team More

by venkipar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Paul Johnson
Dec 06, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 06, 2021

Everyone very pleasant and helpful. Always willing to help and gives me status on the work that is being done. More

by KACOOPER59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Bill Kay Nissan responded

Hi Kacooper59, we are very happy to have provided you with such a positive experience!

December 06, 2021

Great customer service! Fast and efficient. They know you don’t want to spend all day there. They are very profressional and explain everything to you! More

by Emilysimpson2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

December 05, 2021

Got the job done with minimal additional issues. Good communication. Would appreciate if car would be washed without asking . More

by SALLYBORCHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 06, 2021 -

Bill Kay Nissan responded

Hi Sallyborchardt! We're so happy we were able to help you out!

December 04, 2021

This dealership provides excellent and friendly customer service on a consistent basis. I especially appreciate the trusting relationship I have with my service advisor. More

by rmingersoll27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 06, 2021 -

Bill Kay Nissan responded

Hi Rmingersoll27, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

...
57
...