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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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December 13, 2021

Prompt and effficient. I was offered an appt. Within 2 days of my call, and the service was completed as expected More

by CMRICKEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 15, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2021

Brought in our car for a loud noise coming from front of vehicle. They diagnosed it and fixed it in a couple hours. More

by B and A Lav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 15, 2021 -

Bill Kay Nissan responded

B And A Lav, we are glad we could help!

December 13, 2021

I bought my car there and they were kind enough to send me a reminder to come in for my 7000 miles checkup. I went to their site and made an appointment. When I arrived they were kind and showed me the More

by eperky65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

December 12, 2021

The service team was very helpful, Courteous, and efficient. The serviced my car very efficiently without an appointment. More

by TGLUCE1
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Dec 13, 2021 -

Bill Kay Nissan responded

Tgluce1, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 11, 2021

GREAT JOB AS ALWAYS. SERVICE TEAM DOES A GREAT JOB OF EXPLAINING WHAT NEEDS TO BE DONE. More

by TMELA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 13, 2021 -

Bill Kay Nissan responded

Tmela11, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

December 11, 2021

A very Friendly staff. They are knowledgeable about the parts needed for your vehicle. The repair is done in a timely manner. More

by Sheilaherron94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Fernando Flores
Dec 13, 2021 -

Bill Kay Nissan responded

Hi Sheilaherron94, we are very happy to have provided you with such a positive experience!

December 10, 2021

I brought it in for a recall repair. They took my car right away. I only waited about 30 minutes for them to do the work. Very Nice. The only downside to the whole visit was that Nissan would not hono More

by C.arway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Dec 13, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 10, 2021

The employees here are always kind and professional. Carl made me feel grateful to have brought my vehicle to him More

by venomisstg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Carl Beckstrom
Dec 13, 2021 -

Bill Kay Nissan responded

Venomisstg, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 09, 2021

Excellent service. Quality work. What I appreciated most was the turnaround time. I always have my Nissan serviced here. More

by THETEACHKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Dec 09, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

December 09, 2021

I was very pleased that the service on my car was performed satisfactorily and was not required to wait an unnecessarily long time. More

by Ladietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Dec 09, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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