Bill Kay Nissan - Service Center

Very disappointed, I had a tire that was losing pressure. I asked to have it checked. Was told tire was fine. However, tire continued to lose pressure as there was a nail in it. No longer have confidence tha I asked to have it checked. Was told tire was fine. However, tire continued to lose pressure as there was a nail in it. No longer have confidence that work done is done correctly or done at all More

The service was excellent. I did not wait for a long time. The customer rep was very polite and helpful. time. The customer rep was very polite and helpful. More

Always get me in within a couple days of calling. Rick is very friendly and helpful. very friendly and helpful. More

I was upset to have to be driven to enterprise car rental. It was a nightmare my car wasn’t clean so I had to wait 35 minutes there and caused me also to be late returning to work. My first frustrati rental. It was a nightmare my car wasn’t clean so I had to wait 35 minutes there and caused me also to be late returning to work. My first frustrating experience with bill kay as I have been a member for 11 years. After the ordeal with the car rental I went back home 45 minutes away and they called me 10 minutes later to tell me my car was done. I did bring my laptop to work remote but they said it would take a day to fix. Went back after work to get my car another 45 minutes. Not sure why I couldn’t have taken a car in the lot and put me theu the rental BS! Rant over 😁 More

Prompt and effficient. I was offered an appt. Within 2 days of my call, and the service was completed as expected days of my call, and the service was completed as expected More

Brought in our car for a loud noise coming from front of vehicle. They diagnosed it and fixed it in a couple hours. vehicle. They diagnosed it and fixed it in a couple hours. More

I bought my car there and they were kind enough to send me a reminder to come in for my 7000 miles checkup. I went to their site and made an appointment. When I arrived they were kind and showed me the me a reminder to come in for my 7000 miles checkup. I went to their site and made an appointment. When I arrived they were kind and showed me the waiting room. It was done incredibly fast and I was out of there in 40 minutes. More

The service team was very helpful, Courteous, and efficient. The serviced my car very efficiently without an appointment. efficient. The serviced my car very efficiently without an appointment. More

GREAT JOB AS ALWAYS. SERVICE TEAM DOES A GREAT JOB OF EXPLAINING WHAT NEEDS TO BE DONE. EXPLAINING WHAT NEEDS TO BE DONE. More

A very Friendly staff. They are knowledgeable about the parts needed for your vehicle. The repair is done in a timely manner. parts needed for your vehicle. The repair is done in a timely manner. More