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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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January 01, 2022

Came into get my new remote programmed. Waited 1/2 hour but that was fine. More

by DIANAHOYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the person.
Jan 03, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 01, 2022

Bill Kay is always great to work with. Jerimy makes sure I can get my car in when it works for me, explains any issues and gets it done quickly. More

by carrie.clements
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Kim Golden
Jan 03, 2022 -

Bill Kay Nissan responded

Carrie.clements, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 01, 2022

Salutations for my fellow who just happened to served me, he was quite relishable indeed. More

by LGBASIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Bill Kay Nissan responded

Lgbasit, we are glad we could help!

January 01, 2022

I came to get a routine oil change, Ric and the test of the crew in the service department are very knowledgeable and very good at being proactive to keep our vehicles running smoothly. More

by TAWNJOHN1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Bill Kay Nissan responded

Tawnjohn1969, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

December 31, 2021

Jerimy in Service - his word is his bond.Straight Jerimy in Service - his word is his bond. Straight shooter & explains maintenance requirements so it’s understandable. More

by AnnieOakley
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio M. (Tech), Jerimy Witt
Dec 31, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

December 31, 2021

When I went in for service, Tim provided me with great explanation of what was going on. Great service! More

by Erjanay2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service
Dec 31, 2021 -

Bill Kay Nissan responded

Thank you. Outstanding rating.

December 31, 2021

Consistently provides great communication and service. Very friendly atmosphere. Always provides timely updates and quotes More

by Mandie Casper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Dec 31, 2021 -

Bill Kay Nissan responded

Thank you Mandie for a fantastic star rating.

December 30, 2021

Did a nice job and finished ahead of the time that they estimated that it would take. More

by SFERRAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
December 30, 2021

Great and courteous maintenance service. Would continue to bring my vehicles back for ongoing maintenance More

by Craig.Schertler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 31, 2021 -

Bill Kay Nissan responded

Craig.schertler, thank you for your kind words and this wonderful review!

December 30, 2021

I took my car in for an oil change, Service was prompt the wait was short and the guys were very nice. More

by VJAMES5705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Bill Kay Nissan responded

Vjames5705, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

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