Bill Kay Nissan - Service Center

Customer service was Professional and the Car was ready Customer service was Professional and the Car was ready at the promised time would recommend Customer service was Professional and the Car was ready at the promised time would recommend More

Rick in the service department at Bill Kay Nissan in Downers Grove is the absolute best! Been going to him for 11 years at 2 separate dealerships now and can’t speak anymore highly of anyone I’ve ever d Downers Grove is the absolute best! Been going to him for 11 years at 2 separate dealerships now and can’t speak anymore highly of anyone I’ve ever dealt with to service my car. Give that man a raise…he’s the best! More

Very professional. Tim Mattern, who has been the service manager on every visit, is very courteous, very professional, and not at all pushy. Very pleased with every visit. manager on every visit, is very courteous, very professional, and not at all pushy. Very pleased with every visit. More

Fantastic customer service and very quick and reasonable service charges. Was updated while waiting on my Car being serviced. service charges. Was updated while waiting on my Car being serviced. More

Love the folks at this dealership; have been going there for years. Kind and courteous with fast service. for years. Kind and courteous with fast service. More

It’s about the people you employ. Rick, service manager was absolutely stellar in his customer service. He helped me understand exactly what was wrong with my car. And then on top of that I got a car wash. was absolutely stellar in his customer service. He helped me understand exactly what was wrong with my car. And then on top of that I got a car wash. He goes beyond just doing what’s necessary. I truly appreciate Rick. More

Very helpful staff. Handled my service very quickly and smoothly. Took the time to explain the situation to me. Great guy. smoothly. Took the time to explain the situation to me. Great guy. More

Easy to deal with, fast service, prioritize needs of your vehicle if there are any, fair pricing! I didn’t know there was a coupon I could, use but it was applied to my bill! vehicle if there are any, fair pricing! I didn’t know there was a coupon I could, use but it was applied to my bill! More

Advice/service spot on, please see my email about Nissan online parts mishap, already referenced. online parts mishap, already referenced. More

Dealership is centrally located, has friendly staff, lots of inventory, and great service department. Jerimy was especially helpful. of inventory, and great service department. Jerimy was especially helpful. More