Bill Kay Nissan - Service Center

My experiences so far with the Downers Grove location have been nothing but exceptional. I never feel pressured to have more work done to my car than I feel necessary and they are pleasant to deal with. have been nothing but exceptional. I never feel pressured to have more work done to my car than I feel necessary and they are pleasant to deal with. When we had a major issue with my sunroof they went above and beyond to help us get it fixed. Thank you for all you do. We look forward to continuing our business with this service center and dealership when the time comes. More

A very nice and professional experience Ric was a very nice person who seems to go the extra mile just to make sure the customer is satisfied nice person who seems to go the extra mile just to make sure the customer is satisfied More

I was in and out in no time! Very knowledgeable group. I even received a sparkling clean SUV. Very knowledgeable group. I even received a sparkling clean SUV. More

It was a Quick turnaround. They were able to get me back on the road. Thank you! They were able to get me back on the road. Thank you! More

My professional, educated, hospitality, child of god, salesman of the century is Steve Bergman with a team of salesman to host him, sold me my dream car, this is the third car with Steve expertise and gu salesman of the century is Steve Bergman with a team of salesman to host him, sold me my dream car, this is the third car with Steve expertise and guidance on owing a brand new car without braking the bank, could have not done it without his superior nick finalizing the deal of driving home with a peace of mind car not having to worry about if the the car is gonna collapse in the middle of the road. I give them all the praise, with having a family that needs transportation from point a to point b , it was a blessing in disguise especially during these pandemic times the world is encountering thank every one at bill kay nissan to help me and my family drive off the car lot with a brand new 2023 car. More

They got me in and out in a very reasonable amount of time very happy with there service. time very happy with there service. More

Rick and Kelly took good care of me. This was my first time coming to this location and I would consider shopping for my next car there in the future. The facility was kept. Ice and cle This was my first time coming to this location and I would consider shopping for my next car there in the future. The facility was kept. Ice and clean and the cyst service and other management were very pleasant and reassured me. Thank you More

I brought my sentra in for a fuel pump and dent repair. First it took over 6 months for the dent to fixed. The fuel pump still isn't working correctly and I am told I can not get a loaner car when I bring First it took over 6 months for the dent to fixed. The fuel pump still isn't working correctly and I am told I can not get a loaner car when I bring it back in. So I am out of money for a rental on top of not knowing how long it will take for the fuel pump. This is my 3rd car I have bought here and from this experience..my last More

Had availability to meet your time you needed. Leg you know what is needed on your car while you wait. Don’t need to wait to long due them to finish the job Leg you know what is needed on your car while you wait. Don’t need to wait to long due them to finish the job More

Ric was very helpful and professional. My car was fixed while I waited and I feel the price was fair. It was a great experience. Thank you My car was fixed while I waited and I feel the price was fair. It was a great experience. Thank you More