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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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February 02, 2022

Received another round of good service. Carl and team explained to me on the possible issue prior to the service and debriefed me after. The fix was fast and accurate. Thanks again. More

by ALEXCHARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 03, 2022 -

Bill Kay Nissan responded

Alexchark, thank you for the high star rating!

February 02, 2022

Quick service and friendly staff. Went in without an appointment, they identified the issue, and was fixed the same day within a few hours while I waited at the Dealership. More

by brankogajic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 03, 2022 -

Bill Kay Nissan responded

Hi Brankogajic, we are very happy to have provided you with such a positive experience!

February 01, 2022

Everyone was very professional and present to work with. Very satisfied with the level of customer service. More

by crazy4disney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Flores
Feb 03, 2022 -

Bill Kay Nissan responded

Crazy4disney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

January 31, 2022

Friendly and quick customer service that works to save you money and provide quality of work. Parts deparment, autobody shop, and service deparment all worked together to take care of my issue to the best More

by Bernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Flores
Feb 01, 2022 -

Bill Kay Nissan responded

Bernard, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 31, 2022

Ric always takes care of my car like it was his own! Service advisors are always very friendly too! More

by Karen W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Bill Kay Nissan responded

Karen W, thank you for your kind words and this wonderful review!

January 30, 2022

Bill Kay Nissan Take pride in making sure that the customer is Is happy with the prices and services. More

by Roztooh2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric , Jerimy Witt, Carl Beckstrom
Feb 01, 2022 -

Bill Kay Nissan responded

Hi Roztooh2008, we are very happy to have provided you with such a positive experience!

January 29, 2022

Very kind and efficient they go over on what you need, good service and clean More

by TMSVILLARREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

January 28, 2022

They are polite. And does their work well. They tell you what’s wrong with your car and ask you if you want it done. More

by MARIDOLGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name.
Feb 01, 2022 -

Bill Kay Nissan responded

Maridolgb, thank you for the high star rating!

January 27, 2022

Problem solved with minimum cost. Alway have had very good service with my two Nissans at Bill Kay. More

by The Flower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jan 27, 2022 -

Bill Kay Nissan responded

Thank you for your #1 star rating.

January 27, 2022

Ric is not only a great agent, but a great human being. Always knowledgeable and honest, and always gives exceptional service. GIVE HIM A RAISE! More

by WARREN.MENDOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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