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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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February 07, 2022

Bill Kay Nissan is a great dealership. Brought my 2018 Nissan Rogue for oil filter change and tire rotation, completed within one hour. The service department was very friendly and thorough. Applied coup More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Bill Kay Nissan responded

Thank you for the high star rating!

February 07, 2022

Very professional, took the time to ask me if I was going to wait for them to service. Then got my car in and out in less than a half hour More

by WILCZAKMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 08, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

February 07, 2022

Ric is always very informative. He takes the time to explain details and answers all my questions. More

by Michelle W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Bill Kay Nissan responded

Thank you for your very kind words and outstanding star rating.

February 06, 2022

I am always happy when I bring my Nissian Quest to get service because the service department always does an excellent job on my van. More

by KVAZQUEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 07, 2022 -

Bill Kay Nissan responded

Kvazquez123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

February 05, 2022

Love the service department. Very professional and great at getting everything done. Ric is fantastic! More

by Bahar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

February 05, 2022

It was pretty great. The customer service was wonderful and everyone was super nice. Thank you guys More

by bakhita.cunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 07, 2022 -

Bill Kay Nissan responded

Hi Bakhita.cunningham, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

February 04, 2022

I had an appointment, and was taken right away. The tech guy was very thorough in explaining what services my car needed. More

by dweber938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Bill Kay Nissan responded

Hi Dweber938, we are very happy to have provided you with such a positive experience!

February 03, 2022

Excellent customer service. Ric and Tim are very knowledgeable, friendly, willing to take their time With you. Always keep me informed .Never try to sell you things you don’t need More

by east818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TIm in service department
Feb 04, 2022 -

Bill Kay Nissan responded

Hi East818, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

February 02, 2022

Always efficient - always professional - clearly communicating what they have done or will do - always kind More

by JEM3215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 03, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 02, 2022

Great service! Was in and out in under an hour! Everyone at Bill Kay Nissan has been a joy to work with! More

by PBUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 03, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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