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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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February 12, 2022

Evrything was well until the finance office. Not falling again for buying the products offered at financing. More

by TEACHERABNER89
Recommend Dealer
Yes
Employees Worked With
Randall Caldwell
Feb 14, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 12, 2022

Always have had exceptional customer service from Bill Kay Nissan. Bill Kay Nissan staff treat their customers with professionalism and and integrity. More

by TSCHOEN2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
February 12, 2022

Great service in a safe and clean environment. They always make sure I understand what work is being performed on my car! More

by leannevg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Feb 14, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

February 12, 2022

Prompt check in and service was done quickly!Cheerful Prompt check in and service was done quickly! Cheerful employees! Great to see in this tough world More

by CHERYLGRAM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Bill Kay Nissan responded

Cherylgram4, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 11, 2022

Service dept is great. Have taken my Versa, than Juke and now Rogue exclusively to Bill Kay. Very pkeased More

by BSTBRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 14, 2022 -

Bill Kay Nissan responded

Hi Bstbrich, we are very happy to have provided you with such a positive experience!

February 11, 2022

Always very professional and helpful when it comes to the many options available when having your vehicle serviced. More

by rmj92606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Feb 14, 2022 -

Bill Kay Nissan responded

Rmj92606, we're happy to hear you had such a positive experience with our team!

February 10, 2022

Very happy with the service. Very impressed with how fast they worked on my car. Brought my car in Monday, picked it up the next day. More

by JOANMHENEGHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Feb 10, 2022 -

Bill Kay Nissan responded

Joanmheneghan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

February 09, 2022

Jeremy was great! Very informative and detail made sure I was very clear and understood what was going on with my vehicle. With that being said I will be coming back when services is needed. Great job! More

by meronca.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaremy in Service Dept
Feb 10, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

February 09, 2022

Courteous, prompt service. Work was done well. Price was fair. That’s all I have to say. More

by Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Jerimy Witt, Carl Beckstrom
Feb 10, 2022 -

Bill Kay Nissan responded

Hi Dude, we are very happy to have provided you with such a positive experience!

February 08, 2022

They are very knowledgeable and do good work. I am very satisfied doing business with them. More

by ROYJROBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Feb 09, 2022 -

Bill Kay Nissan responded

Hi Royjrobbins, we are very happy to have provided you with such a positive experience!

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