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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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March 10, 2022

I am always pleased when I bring in my Nissan Quest to get service. I brought my van to get my tires replace and I was happy with the service. More

by KVAZQUEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 11, 2022 -

Bill Kay Nissan responded

Kvazquez123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

March 09, 2022

Got me in and out so i would not lose much work. Rear seal blew out on my pathfinder More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 09, 2022 -

Bill Kay Nissan responded

Hi 2019 Nissan Pathfinder S/sl/sv Owner, we are very happy to have provided you with such a positive experience!

March 09, 2022

Friendly Fast and Efficient. On line scheduling was easy. Follow up at dealership met all my expectations. It’s why I return there for service. More

by paulmreimann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 11, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 08, 2022

Jerimy Witt is outstanding service advisor. Mauricio did great work. Service was excellent, timely, well done More

by JLESWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 08, 2022 -

Bill Kay Nissan responded

JLESWING we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

March 07, 2022

They do a good job. The Nissan follow up with several surveys suck. I will not do them again More

by lpagano875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 08, 2022 -

Bill Kay Nissan responded

Lpagano875, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

March 06, 2022

My car received quick service and my interaction with reps was pleasant as usual. Thanks! More

by Smrodriguez1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 05, 2022

Jerimy was helpful and order the parts I needed to repair my car. They were quick and beat their original time estimate for an oil change and rotate which I appreciated. More

by Dan@thedanmurphy.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 07, 2022 -

Bill Kay Nissan responded

Hi Dan@thedanmurphy.com! We're so happy we were able to help you out!

March 04, 2022

Jerimy did an excellent job advising me and making the repairs. Above and beyond work. Thank you. More

by blaine42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 04, 2022 -

Bill Kay Nissan responded

Thank you blaine42, very kind words and fantastic star rating.

March 04, 2022

Professional, courageous, service is excellent, address issues when servicing your vehicle. Service time is prompt they try to get you back on the road within reasonable time. More

by Ann Cozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Bill Kay Nissan responded

Ann Cozzi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 03, 2022

Absolutely love this dealership. Sales, Finance and Service are all too notch. Have bought all of our cars there for the last 20 years More

by rich.rheingruber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 04, 2022 -

Bill Kay Nissan responded

Rich.rheingruber, thank you for your kind words and this wonderful review!

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