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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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March 07, 2022

They do a good job. The Nissan follow up with several surveys suck. I will not do them again More

by lpagano875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 08, 2022 -

Bill Kay Nissan responded

Lpagano875, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

March 06, 2022

My car received quick service and my interaction with reps was pleasant as usual. Thanks! More

by Smrodriguez1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 05, 2022

Jerimy was helpful and order the parts I needed to repair my car. They were quick and beat their original time estimate for an oil change and rotate which I appreciated. More

by Dan@thedanmurphy.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 07, 2022 -

Bill Kay Nissan responded

Hi Dan@thedanmurphy.com! We're so happy we were able to help you out!

March 04, 2022

Jerimy did an excellent job advising me and making the repairs. Above and beyond work. Thank you. More

by blaine42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 04, 2022 -

Bill Kay Nissan responded

Thank you blaine42, very kind words and fantastic star rating.

March 04, 2022

Professional, courageous, service is excellent, address issues when servicing your vehicle. Service time is prompt they try to get you back on the road within reasonable time. More

by Ann Cozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Bill Kay Nissan responded

Ann Cozzi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 03, 2022

Absolutely love this dealership. Sales, Finance and Service are all too notch. Have bought all of our cars there for the last 20 years More

by rich.rheingruber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 04, 2022 -

Bill Kay Nissan responded

Rich.rheingruber, thank you for your kind words and this wonderful review!

March 03, 2022

I travel from the city to this location because I love the customer service at this location. More

by godseytanada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Mar 04, 2022 -

Bill Kay Nissan responded

Hi Godseytanada, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

March 02, 2022

Very courteous and kept. me informed of the work as it progressed. Had an appointment and they served me at the appointed time no waiting. More

by wraff530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 01, 2022

The service very fast and efficient, jerimy did very excellent job helping me, I’m very satisfied.Keep up good job Jerimy. Thank you More

by TITIKAI69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 02, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 01, 2022

I dropped my car for repair and the service guy told me that I would be getting a $75 discount on my total repairs and when I was there to pick up nobody had the clue regarding it, including the manager. T More

by HYDERKHAN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
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