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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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March 31, 2022

I love this service department! They were respectful of my time by trying to get the work done as fast as possible. They explained everything in great detail of what needed to be do More

by kimberlyashivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 04, 2022 -

Bill Kay Nissan responded

Hi Kimberlyashivers, thank you for taking the time to leave a review for us at Bill Kay's Downers Grove Nissan. We're happy we could meet your expectations!

March 30, 2022

They were able to get all of the work done earlier than expected and applied some coupons that I didn’t know were available online. More

by jehalliii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 04, 2022 -

Bill Kay Nissan responded

Hi Jehalliii, we are very happy to have provided you with such a positive experience!

March 30, 2022

Excellent service, job very well done. Friendly atmosphere, staff was able to answer all questions I have. More

by ysalabun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

ysalabun responded

I would recommend this location to all Nissan drivers

March 30, 2022

Friendly staff here-(we love Rick in service! ), quick service but done correctly no matter what time of day we have the appointment! We highly recommend!! More

by mammaXtin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Bill Kay Nissan responded

Mammaxtin, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 29, 2022

Close to home and really fair when dealing with auto issues! Okay 15 words! Word More

by CINNER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 30, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

March 29, 2022

The service was performed in a quick manner. The estimated cost for service on the website helped withe the coupons. More

by mikem29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 30, 2022 -

Bill Kay Nissan responded

Mikem29, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 28, 2022

Excellent service and attention to detail. Courteous and attentive. Will recommend Bill Kay to friends. More

by JACANDJER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Bill Kay Nissan responded

Hi Jacandjer, we are very happy to have provided you with such a positive experience!

March 26, 2022

My experience was great! Look forward to returning to this location. I am more than pleased. More

by miyoshilawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 29, 2022 -

Bill Kay Nissan responded

Miyoshilawson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

March 24, 2022

Perfect service , super fast and clean car and it’s better than any other dealership . More

by firassuccar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Mar 24, 2022 -

Bill Kay Nissan responded

Firassuccar, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

March 24, 2022

People who work there are really pleasant and they do their job really fast I am really satisfying I am really satisfied More

by Panta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Bill Kay Nissan responded

Thank you Panta for your outstanding star rating.

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