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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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April 05, 2022

I was extremely please with the job the service department did with my Nissan Quest. My service advisor Jerimy is always helpful. More

by KVAZQUEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 05, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 05, 2022

Staff was very accommodating and attentive. Came to you when car wa ready and explained what was happening More

by presario511
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik
Apr 05, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 05, 2022

Service advisor was very very helpful and overall the visit was a very good experience More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew from The service dept
Apr 05, 2022 -

Bill Kay Nissan responded

Thank you for fantastic star rating.

April 05, 2022

Had oil change and tire rotation loved the coupon. pleasant and professional service thank you More

by VENCUSLEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 05, 2022 -

Bill Kay Nissan responded

Thanks for your praise and kind comments about our team.

April 05, 2022

My personal experience was that my vehicle was not given a through examination as it was close to closing time for the mechanics And I suspect leaving was more important Then doing there job.. More

by KNUCKLEBUSTER.TALLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Bill Kay Nissan responded

Please if you would call me back Donnie Jorman Owner loyalty Manager at 630 969 3200 ext. 1221. I just left you a voice mail.

April 05, 2022

Every time I come to Bill Kay in Downers Grove, I need that my car will be well taken of, including myself. More

by corey68davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden
Apr 05, 2022 -

Bill Kay Nissan responded

Hi Corey68davis, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

Apr 05, 2022 -

corey68davis responded

You're more then welcome. You all deserve it. Keep up the good work that you provide

April 04, 2022

Professional and courteous staff they do quality work for fair prices and you feel safe driving away. More

by Cristenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 04, 2022 -

Bill Kay Nissan responded

Thank you Cristenie, For your fantastic star rating.

April 02, 2022

Ric went above and beyond to keep me updated at all times about my service and was very transparent about exactly what needed to be done ASAP and how much it would cost. Could not have had a better experienc More

by csuarez616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Bill Kay Nissan responded

Hi Csuarez616, we are very happy to have provided you with such a positive experience!

April 01, 2022

Got me in and out fast. Service advisor as great! Would bring my car again! More

by Jolsonp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 04, 2022 -

Bill Kay Nissan responded

Jolsonp, we are glad we could help!

April 01, 2022

Good people. Nice service and they’re always friendly & very helpful. Keep up the good work. More

by JAVIER.VEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Bill Kay Nissan responded

Javier.vega, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

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