Bill Kay Nissan - Service Center

My personal experience was that my vehicle was not given a through examination as it was close to closing time for the mechanics And I suspect leaving was more important Then doing there job.. a through examination as it was close to closing time for the mechanics And I suspect leaving was more important Then doing there job.. More

Every time I come to Bill Kay in Downers Grove, I need that my car will be well taken of, including myself. that my car will be well taken of, including myself. More

Professional and courteous staff they do quality work for fair prices and you feel safe driving away. fair prices and you feel safe driving away. More

Ric went above and beyond to keep me updated at all times about my service and was very transparent about exactly what needed to be done ASAP and how much it would cost. Could not have had a better experienc about my service and was very transparent about exactly what needed to be done ASAP and how much it would cost. Could not have had a better experience! More

Got me in and out fast. Service advisor as great! Would bring my car again! Service advisor as great! Would bring my car again! More

Everything was explained. And cost was good. Estimates were discussed and real cost was less. I'm very happy with the service And cost was good. Estimates were discussed and real cost was less. I'm very happy with the service More

CROOKS! My car was having problems shifting out of gear before Xmas! They said it was the shift lock solenoid, & they fixed it in Dec 21 for $559 & $450 was My car was having problems shifting out of gear before Xmas! They said it was the shift lock solenoid, & they fixed it in Dec 21 for $559 & $450 was for labor! The problem started again in March, I took it back, now they said for $799 they can fix the Shifter mechanism! You have to remove the Shifter to replace the solenoid, so another Integrable shop said they should have fixed both! A Nissan dealership would know if a part is going to probably go out, so I don’t have anymore trust in Bill Kay Nissan anymore! More

Good people. Nice service and they’re always friendly & very helpful. Keep up the good work. Nice service and they’re always friendly & very helpful. Keep up the good work. More

Fixed the seat track in 4 hours and found out that it was under warranty! under warranty! More

Routine oil change, tire rotation and service. All perform ed d in less than 1/2 hour. All perform ed d in less than 1/2 hour. More