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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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April 08, 2022

In and out. Lube oil and folter. Tire rotation. Easy in and out and satisfied with job wrll done More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 08, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Fantastic star rating.

April 08, 2022

Great service. Fast, efficient with a complete review of work performed. Service personnel were courteous and knowledgeable. More

by paulmreimann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Hi Paulmreimann, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 08, 2022

I love taking my vehicle to Bill Kay the staff there is awesome!!! They have a lot of respect for the customer. More

by candelaria21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Fernando Flores
Apr 11, 2022 -

Bill Kay Nissan responded

Hi Candelaria21, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 07, 2022

The service is always great, and he always answers all of my questions. I will defiantly be coming back . More

by Esperansa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Bill Kay Nissan responded

Thanks for your praise and kind comments about our team.

April 07, 2022

Top Notch Service, everyone is very professional and knows their job. Truly a great place. More

by hejnowskidavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Paul Johnson, Carlos Mendoza
Apr 07, 2022 -

Bill Kay Nissan responded

Thanks for your praise and kind comments about our team.

April 06, 2022

They were able to get me in quickly. However, my receipt was a little odd. There were THREE items listed under description of service and parts: #1. Recall item #2 Multi point inspectio More

by J1jabar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Casper
Apr 07, 2022 -

Bill Kay Nissan responded

Please if you would call me would like to have service go over items with you. Donnie Jorman Owner Loyalty Manager 630-969-3200 ext. 1221

April 05, 2022

I was extremely please with the job the service department did with my Nissan Quest. My service advisor Jerimy is always helpful. More

by KVAZQUEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 05, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 05, 2022

Staff was very accommodating and attentive. Came to you when car wa ready and explained what was happening More

by presario511
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik
Apr 05, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 05, 2022

Service advisor was very very helpful and overall the visit was a very good experience More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew from The service dept
Apr 05, 2022 -

Bill Kay Nissan responded

Thank you for fantastic star rating.

April 05, 2022

Had oil change and tire rotation loved the coupon. pleasant and professional service thank you More

by VENCUSLEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 05, 2022 -

Bill Kay Nissan responded

Thanks for your praise and kind comments about our team.

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