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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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April 11, 2022

I scheduled to have my vehicle fixed through Andrew and he followed through keeping me updated regarding my vehicle’s repair. I appreciated his thoroughness and commitment to customer satisfaction. More

by BOLA345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 12, 2022 -

Bill Kay Nissan responded

Bola345, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 10, 2022

Went in not knowing I needed an appointment, set one up there. Took in my car the next day and got it the day after. Nice people. More

by cristiansoto607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Paul Johnson, Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Cristiansoto607, we are glad we could help!

April 09, 2022

Services were great customer service awesome,I use dealership since I brought car.Thank you More

by BILJA86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Bilja86, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 09, 2022

Timely and good service and work conducted was as expected with a friendly approach from staff More

by JSULLIVAN-88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Hi Jsullivan-88, we are very happy to have provided you with such a positive experience!

April 08, 2022

In and out. Lube oil and folter. Tire rotation. Easy in and out and satisfied with job wrll done More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 08, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Fantastic star rating.

April 08, 2022

I love taking my vehicle to Bill Kay the staff there is awesome!!! They have a lot of respect for the customer. More

by candelaria21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Fernando Flores
Apr 11, 2022 -

Bill Kay Nissan responded

Hi Candelaria21, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 08, 2022

Great service. Fast, efficient with a complete review of work performed. Service personnel were courteous and knowledgeable. More

by paulmreimann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Hi Paulmreimann, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 07, 2022

The service is always great, and he always answers all of my questions. I will defiantly be coming back . More

by Esperansa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Bill Kay Nissan responded

Thanks for your praise and kind comments about our team.

April 07, 2022

Top Notch Service, everyone is very professional and knows their job. Truly a great place. More

by hejnowskidavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Paul Johnson, Carlos Mendoza
Apr 07, 2022 -

Bill Kay Nissan responded

Thanks for your praise and kind comments about our team.

April 06, 2022

They were able to get me in quickly. However, my receipt was a little odd. There were THREE items listed under description of service and parts: #1. Recall item #2 Multi point inspectio More

by J1jabar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Casper
Apr 07, 2022 -

Bill Kay Nissan responded

Please if you would call me would like to have service go over items with you. Donnie Jorman Owner Loyalty Manager 630-969-3200 ext. 1221

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