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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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April 13, 2022

I never had such a great service in a dealership like what I received by Rick at Bill Kay Nissan of Downers Grove Rick deserve million stars 🌟 thanks for the outstanding service Rick and I wish ever More

by Sinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Bill Kay Nissan responded

Hi Sinan, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 12, 2022

Great service in and out in less than an hour, also dealer provided coupons/incentives and cut my bill by almost 50%. Side note: Requested service via on-line app which was very easy to use. More

by TYORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 13, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

Apr 13, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 12, 2022

Everything was good done quickly ! Let you know about filter conditions! My only complaint is the show room music with the constant beat is horrible! More

by LANDSHARKRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 13, 2022 -

Bill Kay Nissan responded

Landsharkron, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 12, 2022

My battery was replaced in a decent amount of time, and I was able to use a coupon More

by mpherald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 13, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2022

Great service , friendly and no long waiting either. Much better dealership with honesty than Glendale Nissan where I had the worst experience and extra expanse I did not have to spend on repairing. More

by mewk61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Mewk61, we are glad we could help!

April 11, 2022

I scheduled to have my vehicle fixed through Andrew and he followed through keeping me updated regarding my vehicle’s repair. I appreciated his thoroughness and commitment to customer satisfaction. More

by BOLA345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 12, 2022 -

Bill Kay Nissan responded

Bola345, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 11, 2022

Made appointment I arrived a few minutes before my appointment and within 25 minutes I was leaving the dealership. More

by DCOLVIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 11, 2022 -

Bill Kay Nissan responded

Thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 10, 2022

Went in not knowing I needed an appointment, set one up there. Took in my car the next day and got it the day after. Nice people. More

by cristiansoto607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Paul Johnson, Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Cristiansoto607, we are glad we could help!

April 09, 2022

Services were great customer service awesome,I use dealership since I brought car.Thank you More

by BILJA86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Bilja86, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 09, 2022

Timely and good service and work conducted was as expected with a friendly approach from staff More

by JSULLIVAN-88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Hi Jsullivan-88, we are very happy to have provided you with such a positive experience!

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