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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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April 17, 2022

The best service ever! I ever experienced in any other dealerships I would recommend others More

by Leonor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Apr 18, 2022 -

Bill Kay Nissan responded

Hi Leonor, we are very happy to have provided you with such a positive experience!

April 15, 2022

Oil change was quick car was ready when promised. everyone especially Jerimy very polite and courteous More

by Robin Olszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was very polite, Jerimy Witt
Apr 15, 2022 -

Bill Kay Nissan responded

Thank you for your outstanding star rating.

April 14, 2022

My service representative was great. He was very Friendly and efficient. Only wish I didn’t have to wait to get my dim headlights changed but it wasn’t his fault. More

by DLMULV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Bill Kay Nissan responded

Dlmulv, your wonderful feedback and rating mean a lot to us.

April 13, 2022

Very friendly customer service agent. Quick service. Good feature of SMS reminder for the next service. Clean environment. Reasonable price. More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2022

I never had such a great service in a dealership like what I received by Rick at Bill Kay Nissan of Downers Grove Rick deserve million stars 🌟 thanks for the outstanding service Rick and I wish ever More

by Sinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Bill Kay Nissan responded

Hi Sinan, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

April 12, 2022

Great service in and out in less than an hour, also dealer provided coupons/incentives and cut my bill by almost 50%. Side note: Requested service via on-line app which was very easy to use. More

by TYORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 13, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

Apr 13, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

April 12, 2022

Everything was good done quickly ! Let you know about filter conditions! My only complaint is the show room music with the constant beat is horrible! More

by LANDSHARKRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Apr 13, 2022 -

Bill Kay Nissan responded

Landsharkron, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 12, 2022

My battery was replaced in a decent amount of time, and I was able to use a coupon More

by mpherald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 13, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2022

Great service , friendly and no long waiting either. Much better dealership with honesty than Glendale Nissan where I had the worst experience and extra expanse I did not have to spend on repairing. More

by mewk61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Apr 11, 2022 -

Bill Kay Nissan responded

Mewk61, we are glad we could help!

April 11, 2022

Made appointment I arrived a few minutes before my appointment and within 25 minutes I was leaving the dealership. More

by DCOLVIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 11, 2022 -

Bill Kay Nissan responded

Thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

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