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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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April 20, 2022

Kept me posted with service of my car. Very friendly. The service was done quickly. More

by DANIEL.JOSEPH.PETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 21, 2022 -

Bill Kay Nissan responded

Daniel.joseph.peters, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 19, 2022

Great customer service made sure all my needs were met. i will tell everyone.thanks More

by SLEDGECHANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom, Jesus Fuentes
Apr 21, 2022 -

Bill Kay Nissan responded

Hi Sledgechante, we are very happy to have provided you with such a positive experience!

April 19, 2022

Excellent service with detailed information about what needs to be fixed during the service or next time Nice people. More

by MHGARCIA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Bill Kay Nissan responded

Mhgarcia65, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

April 18, 2022

I had a great experience. Rick was very nice and helpful. I'll definitely come back again. Thank you. More

by a.cbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Bill Kay Nissan responded

Hi A.cbryant, we are very happy to have provided you with such a positive experience!

April 18, 2022

Rick is amazing. The time from start to finish was perfect and the price was very reasonable More

by massenrose2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Bill Kay Nissan responded

Hi Massenrose2001! We're so happy we were able to help you out!

Apr 19, 2022 -

massenrose2001 responded

I always am

April 18, 2022

I didn’t like the service in my previous service, representative said in next service you need to change the air filter, and when I asked to change the air filter, and tire rotation he said it’s good More

by sachin Sharma
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No
Apr 19, 2022 -

Bill Kay Nissan responded

Please accept our apology for the misunderstanding and thanks for talking with me.

Apr 19, 2022 -

sachin Sharma responded

Thanks for the acknowledgment! I really appreciate that you call and resolve the communication!

April 17, 2022

The best service ever! I ever experienced in any other dealerships I would recommend others More

by Leonor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Apr 18, 2022 -

Bill Kay Nissan responded

Hi Leonor, we are very happy to have provided you with such a positive experience!

April 15, 2022

Oil change was quick car was ready when promised. everyone especially Jerimy very polite and courteous More

by Robin Olszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was very polite, Jerimy Witt
Apr 15, 2022 -

Bill Kay Nissan responded

Thank you for your outstanding star rating.

April 14, 2022

My service representative was great. He was very Friendly and efficient. Only wish I didn’t have to wait to get my dim headlights changed but it wasn’t his fault. More

by DLMULV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Bill Kay Nissan responded

Dlmulv, your wonderful feedback and rating mean a lot to us.

April 13, 2022

Very friendly customer service agent. Quick service. Good feature of SMS reminder for the next service. Clean environment. Reasonable price. More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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