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1,738 Reviews of Bill Kay Nissan - Service Center
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May 02, 2022
The staff is always friendly and swift. Most importantly they get it right the first time. Most importantly they get it right the first time. More
by jhevans51
Verified Customer
May 02, 2022
I paid $170. 00 and nothing was found but a battery issue. The car again today had issues starting. Once I got on the highway the car sputter badly unitil I got ho 00 and nothing was found but a battery issue. The car again today had issues starting. Once I got on the highway the car sputter badly unitil I got home. I restarted he car and issue did not reoccur. . More
by NOLANB7
Employees Worked With
April 29, 2022
Working with Jerimy was super easy and he set good expectations around repair time. I was able to wait in the dealer while my car was worked on. I’m the other end of things, I was looking at trading expectations around repair time. I was able to wait in the dealer while my car was worked on. I’m the other end of things, I was looking at trading in my car and getting a new one and the sales manager seems to be more interested it chit chatting with some of their team then taking me seriously. We decided to trade in our other car at Honda if Lisle as a result. More
by Dan@thedanmurphy.com
Employees Worked With
Jerimy Witt
April 28, 2022
Easy to make an appointment. Dealer personnel greeted me promptly and knew why I was there. Vehicle was serviced and ready ahead of schedule. Clean comfortable waiting room. An e Dealer personnel greeted me promptly and knew why I was there. Vehicle was serviced and ready ahead of schedule. Clean comfortable waiting room. An explanation of the repair order and an easy exit. Exactly the way a service busy should be done. More
by paulmreimann
April 27, 2022
Very good service … Great on explaining what was being done , and what else needed done done , and what else needed done More
by Ed
Employees Worked With
April 25, 2022
Ric took care of all my needs and was very nice and understanding. Thanks you Ric understanding. Thanks you Ric More
by BERNARD.RICK
Employees Worked With
April 23, 2022
Very friendly staff. Service guys were friendly and helpful. Service was great all through the process. Would enjoy better coffee (sorry but it is bad and when you are w Service guys were friendly and helpful. Service was great all through the process. Would enjoy better coffee (sorry but it is bad and when you are waiting for an hour or so a good cup of coffee is welcome) More
by Peter
Employees Worked With
Jerimy Witt
April 21, 2022
Going to a dealership is often daunting. The people at Bill Kay were courteous & professional. Service was excellent and quick. Andrew was awesome. He clearly explained things and communicat The people at Bill Kay were courteous & professional. Service was excellent and quick. Andrew was awesome. He clearly explained things and communicated regularly. More
by Lmrohr
Employees Worked With
Andrew
April 20, 2022
Service guy was very friendly and helpful. He explained to me why I couldn't use my free oil change. However, I wasn't aware of the mileage stipulation. That was not received well. He explained to me why I couldn't use my free oil change. However, I wasn't aware of the mileage stipulation. That was not received well. More
by Buster
