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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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May 14, 2022

Rick is great. Always kind and wonderful customer service. Pricing is fair on most parts. And glad you offer coupons. More

by Jennifer L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Bill Kay Nissan responded

Jennifer L, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

May 12, 2022

Most satisfactory! ! Brought in for oil change and tire rotation. Out in 40 mins. Very friendly and courteous service from Andrew, I believe it is. Most satisfactory! Th More

by danscratch666@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andrew
May 12, 2022 -

Bill Kay Nissan responded

Hi Danscratch666@icloud.com, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

May 12, 2022

Always on time and they always do the work they said they do in an excellent manner More

by HANGER101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 12, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2022

Excellent service and staff! Straight forward, no BS, sense of humor and personable. And coupons!! So glad I chose to bring my vehicle here. More

by L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Bill Kay Nissan responded

Hi L, we are very happy to have provided you with such a positive experience!

May 10, 2022

I love the experience I have a Bill Kay Nissan. Friendly staff and they care about the service they give. More

by MSLALA0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom, Shane Hernandez
May 10, 2022 -

Bill Kay Nissan responded

Thank you MSLlA0420 for your fantastic review.

May 09, 2022

Just bought my used vehicle 1yr ago so not any long-term experience but so far its been great. Service appoints are super quick & easy to get an appointment. My only suggestion is a better night drop-off pr More

by Standlbe72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
May 10, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks for your outstanding star rating.

May 09, 2022

Very nice and clear on the phone. The repairs needed were done in good time. More

by Caleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 10, 2022 -

Bill Kay Nissan responded

Hi Caleb, we are very happy to have provided you with such a positive experience!

May 08, 2022

This is the best Auto Service that I have been to in my 70 years. Competent, friendly and efficient employees. Thank you More

by gmbehrens6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could remember names there but my memory is shot lately. Next time I'll take a photo.
May 09, 2022 -

Bill Kay Nissan responded

Hi Gmbehrens6, we are very happy to have provided you with such a positive experience!

May 09, 2022 -

gmbehrens6 responded

gmbehrens@gmail.cim

May 06, 2022

They were Very helpful, courteous and let me know exactly what needed to be done. I was surprised my car had not been washed after service More

by csrk9493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 06, 2022 -

Bill Kay Nissan responded

We are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

May 06, 2022 -

Bill Kay Nissan responded

Your wonderful feedback and rating mean a lot to us. Please I apologize for your vehicle not being washed. Please call me DONNEI JORMAN OWNER LOYALTY MANAGER AT 630 969-3200 EXT 1221, I will take care of that issue.

May 06, 2022

Great service and thank you because all the time I do service on my car at Berman’s mid city Nissan and they trays to charge me for every rear suspension part on my car. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 06, 2022 -

Bill Kay Nissan responded

Thank you, JR for your outstanding star rating.

May 06, 2022 -

JR responded

juanjreyes5@gmail.com Thank you for saving me money on parts and labor.🙏

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