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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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May 22, 2022

Good service. Provided all needed components to be fixed with prizes fixed the recalls..y More

by CHRIS.JAGALSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 23, 2022 -

Bill Kay Nissan responded

Chris.jagalski, we are glad we could help!

May 22, 2022

bought all my cars from this dealership and will always go back. Service is awesome. More

by STEVEH1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
May 23, 2022 -

Bill Kay Nissan responded

Hi Steveh1955, we are very happy to have provided you with such a positive experience!

May 21, 2022

The service was quick easy andself explanatory. The service person was very attentive to other problems I had. More

by MARTURANO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
May 23, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 21, 2022

I have been doing all my services here since I bought my car from somewhere else. People are nice More

by YHUAA
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
May 23, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 21, 2022

The service department is awesome is so good. The people are so nice, accommodating, and communicates well with customer. The gentleman that took care of my car even found a coupon I could use. More

by gmbehrens6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
If my memory is correct his name is Andrew.
May 23, 2022 -

Bill Kay Nissan responded

Gmbehrens6, thank you for the high star rating!

May 20, 2022

In for oil change and tire rotation, told it would take about an hour. They were done in half an hour! Front desk guys are friendly, remember my name, keep me informed during the process. More

by Sheilas63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Bill Kay Nissan responded

Hi Sheilas63! We're so happy we were able to help you out!

May 19, 2022

Took about a week to find the problem but it was resolved to our satisfaction. More

by martineca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 20, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 17, 2022

Quick service. Easy to get an appointment. Good communication and follow up. Good amenities on-site. More

by jairoalbertomendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 18, 2022 -

Bill Kay Nissan responded

Hi Jairoalbertomendoza, we are very happy to have provided you with such a positive experience!

May 17, 2022

Above and beyond as usual. Always courteous, helpful and informative. Real service with a smile. More

by DANYELLEMOHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
May 16, 2022

I was very pleased on the job the service department did on my Quest compressor. Carl is an excellent service advisor. More

by KVAZQUEZ123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
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