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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews
Call Service Center (630) 358-7067

1,738 Reviews of Bill Kay Nissan - Service Center

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May 27, 2022

Always trying to up sell the maintenance. Recommending to hinge that I know for a fact are not needed. More

by Mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom
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May 30, 2022 -

Bill Kay Nissan responded

Hi Mb, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

May 26, 2022

Very helpful. We had a emergency and they took care of it so we could get back home to WI safely. More

by jdaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2022 -

Bill Kay Nissan responded

Hi Jdaniels, we are very happy to have provided you with such a positive experience!

May 26, 2022

Staff was great! Service was done in less time than I thought it would take..Just wished car got a wash.. More

by Buttny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
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May 30, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2022

Improve Custer service and communication makes better, that's all. For now.......…........... ... Improve customer service More

by santhini
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jerimy Witt
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May 24, 2022

These guys are the best around. Thank you Erik for the fast, friendly and quality service you provided. More

by Alex Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik, Jerimy Witt, Carl Beckstrom
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May 24, 2022 -

Bill Kay Nissan responded

Thank you for a #1 rating.

May 24, 2022

The service department is always pretty good. Andrew in service was very good and helped me through everything. More

by Erjanay2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in service 5 stars , Kim Golden, Shane Hernandez
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May 24, 2022 -

Bill Kay Nissan responded

Thank you for your very kind words and fantastic star rating.

May 22, 2022

Good service. Provided all needed components to be fixed with prizes fixed the recalls..y More

by CHRIS.JAGALSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
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May 23, 2022 -

Bill Kay Nissan responded

Chris.jagalski, we are glad we could help!

May 22, 2022

bought all my cars from this dealership and will always go back. Service is awesome. More

by STEVEH1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Report | Print
May 23, 2022 -

Bill Kay Nissan responded

Hi Steveh1955, we are very happy to have provided you with such a positive experience!

May 21, 2022

I have been doing all my services here since I bought my car from somewhere else. People are nice More

by YHUAA
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
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May 23, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 21, 2022

The service department is awesome is so good. The people are so nice, accommodating, and communicates well with customer. The gentleman that took care of my car even found a coupon I could use. More

by gmbehrens6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
If my memory is correct his name is Andrew.
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May 23, 2022 -

Bill Kay Nissan responded

Gmbehrens6, thank you for the high star rating!

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