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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews
Call Service Center (630) 358-7067

1,742 Reviews of Bill Kay Nissan - Service Center

Sort by
June 01, 2022

Did the required work for a oil change and wheel alignment as promised in time and cost. More

by BRVELDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Jun 02, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

May 31, 2022

Great service, always fast and convenient. I'll continue to use them. 15 word minimum... More

by SKARBEKSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Jun 02, 2022 -

Bill Kay Nissan responded

Hi Skarbekster, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

May 31, 2022

Great communication. No hidden charges. They don’t try to upset you on anything and always offer coupons and discounts when available. More

by EJBAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Bill Kay Nissan responded

Ejband, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 30, 2022

Always providing quality customer service. The service is always helpful and are an amazing crew More

by Keya616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
May 31, 2022 -

Bill Kay Nissan responded

Keya616, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

May 27, 2022

Always trying to up sell the maintenance. Recommending to hinge that I know for a fact are not needed. More

by Mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ric Funston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom
Report | Print
May 30, 2022 -

Bill Kay Nissan responded

Hi Mb, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

May 26, 2022

Very helpful. We had a emergency and they took care of it so we could get back home to WI safely. More

by jdaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2022 -

Bill Kay Nissan responded

Hi Jdaniels, we are very happy to have provided you with such a positive experience!

May 26, 2022

Staff was great! Service was done in less time than I thought it would take..Just wished car got a wash.. More

by Buttny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
May 30, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2022

Improve Custer service and communication makes better, that's all. For now.......…........... ... Improve customer service More

by santhini
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jerimy Witt
Report | Print
May 24, 2022

The service department is always pretty good. Andrew in service was very good and helped me through everything. More

by Erjanay2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in service 5 stars , Kim Golden, Shane Hernandez
Report | Print
May 24, 2022 -

Bill Kay Nissan responded

Thank you for your very kind words and fantastic star rating.

May 24, 2022

These guys are the best around. Thank you Erik for the fast, friendly and quality service you provided. More

by Alex Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik, Jerimy Witt, Carl Beckstrom
Report | Print
May 24, 2022 -

Bill Kay Nissan responded

Thank you for a #1 rating.

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