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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews

1,738 Reviews of Bill Kay Nissan - Service Center

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June 06, 2022

The people at the dealership are friendly and helpful. The reason for our visit to the dealer was for a brake repair and the service was handled efficiently and the pricing was fair. More

by Bamg36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

June 04, 2022

Scheduling the appointment was very easy, all my concerns were noted in addition to the service advisor letting me know updates on the services being done to my car as I was waiting for it in the waiting are More

by Dr.Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Jun 06, 2022 -

Bill Kay Nissan responded

Dr.luke, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 03, 2022

Always a nice experience when I stop by. Jerimy is always friendly and quick to resolve any issues. More

by carrie.clements
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 06, 2022 -

Bill Kay Nissan responded

Hi Carrie.clements, we are very happy to have provided you with such a positive experience!

June 03, 2022

I got a coolant flush here and 10 days later, while getting my brakes checked, I was told had coolant leak that needed to be fixed. I wanted to come back here, so it can be fixed, but I can’t even get More

by white.ricky93826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerimy Witt
Jun 06, 2022 -

Bill Kay Nissan responded

White.ricky93826, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Just left you voice mail if you could please call me Owner Loyalty Manager at 630-969-3200 ext. 1221

June 02, 2022

Fast service. Very Nice and knowledgeable service center employees. Washed my car when they were done!!! More

by Smsheetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 02, 2022 -

Smsheetz responded

Thank you for your consistent high quality service throughout the years!

June 01, 2022

Did the required work for a oil change and wheel alignment as promised in time and cost. More

by BRVELDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 02, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

June 01, 2022

My service engine soon light was on and they had my car diagnosed & fixed in under an hour. More

by sjspieth2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jun 02, 2022 -

Bill Kay Nissan responded

Hi Sjspieth2003, we are very happy to have provided you with such a positive experience!

May 31, 2022

Great service, always fast and convenient. I'll continue to use them. 15 word minimum... More

by SKARBEKSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jun 02, 2022 -

Bill Kay Nissan responded

Hi Skarbekster, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

May 31, 2022

Great communication. No hidden charges. They don’t try to upset you on anything and always offer coupons and discounts when available. More

by EJBAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Bill Kay Nissan responded

Ejband, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

May 30, 2022

Always providing quality customer service. The service is always helpful and are an amazing crew More

by Keya616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 31, 2022 -

Bill Kay Nissan responded

Keya616, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

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