Bill Kay Nissan - Service Center

Fast, efficient, met my expectations. It was a quality customer experience from start to finish. It was a quality customer experience from start to finish. More

Excellent customer service I have always had a great experience at Bill Kay Nissan thank you experience at Bill Kay Nissan thank you More

I dealt with my guy Rick, great experience aw always. He has great communication, letting me know what my vehicle needs and why. He has great communication, letting me know what my vehicle needs and why. More

I think Robert did great with taking care of me, however, there was a lot of confusion with each department. I was told to come in whenever but, then, when I would call to confirm, the service guys would be there was a lot of confusion with each department. I was told to come in whenever but, then, when I would call to confirm, the service guys would be on lunch or just not available. I think clearer communication on that part would have made the experience even better. I was in and out in 5 minutes which was extremely appreciated. More

Repairs were prompt, and communication with staff was excellent. Would definitely recommend Bill Kay to others! excellent. Would definitely recommend Bill Kay to others! More

Rick is awesome in the service center. He is always honest about what my car needs He is always honest about what my car needs More

Carl was great! Tom, the service director was horrible to work with. Voiced my concerns about a serious safety issue with my car, after the service was complete and Tom, the service director was horrible to work with. Voiced my concerns about a serious safety issue with my car, after the service was complete and he did absolutely nothing about it but argue with me. This is not how you treat a loyal customer. More

I don’t know which car this survey is for because I took 2 car in within a few days apart 2 car in within a few days apart More

Lost confidence in the service department after work request, said work was completed but it wasn't. request, said work was completed but it wasn't. More

Robert is very thorough. He has a mechanics check over everything closely. I appreciate all of his confidence and direction. He has a mechanics check over everything closely. I appreciate all of his confidence and direction. More