Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews
Call Service Center (630) 358-7067

1,738 Reviews of Bill Kay Nissan - Service Center

Sort by
June 28, 2022

All the staff here are all nice and trustworthy with professionalism. They treat all the customers very well. More

by ROCK4_JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Report | Print
Jun 29, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2022

Every time I take my car to Bill Kay, everything is fixed the first time. Ric always uses any possible coupons to get me the lowest price and that saves me lots of money! I wouldn't go anywhere else!! Tha More

by Karen W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2022 -

Bill Kay Nissan responded

Karen W thank you for your fantastic star rating.

June 27, 2022

They were very helpful in answering questions I had and the service was quick and well done. More

by BOOPREF4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Jun 27, 2022 -

Bill Kay Nissan responded

BOOPREF4 thank you for your kind words and this wonderful review!

June 27, 2022

Great customer service. Prompt and to the point. Honest hard working folks. Would highly recommend to everyone More

by boardleadphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 25, 2022

I had to wait for over an hour for an oil change and recall fix but staff were courteous and waiting room is comfortable More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Jun 27, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 25, 2022

I had the Standard oil change and tire rotation. Quick and friendly service department. I’m glad they have low to no turnover. More

by bmander04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Jun 27, 2022 -

Bill Kay Nissan responded

Hi Bmander04, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

June 25, 2022

I had an urgent issue with my car and the Service Department got me in the same day, AND fixed my issue. More

by KWEISS5301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Jun 27, 2022 -

Bill Kay Nissan responded

Hi Kweiss5301, we are very happy to have provided you with such a positive experience!

June 24, 2022

Fast service, expected to wait more than 2hrs and was out in less than one. More

by residentgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Eric
Report | Print
Jun 24, 2022 -

Bill Kay Nissan responded

Residentgood, we are glad we could help!

June 24, 2022

Worst treatment ever! I have used Bill Kay for many years, This time my 2011 Nissan Altama was physically damaged and they said that would not consider repairing damage th More

by NETFACHION11
Customer Service
Recommend Dealer
No
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 24, 2022

Quick service, friendly people and fixed the issue with my car. Parts also came in quickly More

by krisrebraca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Report | Print
Jun 24, 2022 -

Bill Kay Nissan responded

Hi Krisrebraca, we are very happy to have provided you with such a positive experience!

1
...
25
26
27
...
174