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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews
Call Service Center (630) 358-7067

1,742 Reviews of Bill Kay Nissan - Service Center

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June 29, 2022

Service was good and they did the work in a timely manner. What would have made it a five star is if the dealer would have taken my car through the car wash. There is a sign in the service center st More

by Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
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June 29, 2022

The service was courteous, professional and efficient. The time it took to complete the work was exceptionally quick. More

by greatoptimist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2022

Every time I take my car to Bill Kay, everything is fixed the first time. Ric always uses any possible coupons to get me the lowest price and that saves me lots of money! I wouldn't go anywhere else!! Tha More

by Karen W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2022 -

Bill Kay Nissan responded

Karen W thank you for your fantastic star rating.

June 28, 2022

Carli is very efficient. Very kind and on top of his game. Love coming to this dealership for service. More

by SLIVINSKI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
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Jun 29, 2022 -

Bill Kay Nissan responded

Slivinski5, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 28, 2022

Friendly service, clean waiting area with 2 desks that have plugs, great for working while you wait More

by Esquinn004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
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Jun 29, 2022 -

Bill Kay Nissan responded

Esquinn004, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 28, 2022

All the staff here are all nice and trustworthy with professionalism. They treat all the customers very well. More

by ROCK4_JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
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Jun 29, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2022

They were very helpful in answering questions I had and the service was quick and well done. More

by BOOPREF4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Jun 27, 2022 -

Bill Kay Nissan responded

BOOPREF4 thank you for your kind words and this wonderful review!

June 27, 2022

Great customer service. Prompt and to the point. Honest hard working folks. Would highly recommend to everyone More

by boardleadphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2022

I had to wait for over an hour for an oil change and recall fix but staff were courteous and waiting room is comfortable More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Jun 27, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 25, 2022

I had an urgent issue with my car and the Service Department got me in the same day, AND fixed my issue. More

by KWEISS5301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Jun 27, 2022 -

Bill Kay Nissan responded

Hi Kweiss5301, we are very happy to have provided you with such a positive experience!

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