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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews
Call Service Center (630) 358-7067

1,737 Reviews of Bill Kay Nissan - Service Center

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July 01, 2022

Everyone is doing their job the way it is supposed to be done. Everyone is very Courteous keep up the good work More

by GERT33M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
Jul 05, 2022 -

Bill Kay Nissan responded

Thank you for the high star rating!

June 30, 2022

The service station is very good about getting me in for routine maintenance and they work around my schedule. They are always friendly and knowledgeable and take the time to listen to me. More

by TERRILEANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Report | Print
June 30, 2022

Everything was great. Completed in a timely manner, got me in early for my appointment. More

by Jmchale7
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Jul 05, 2022 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 30, 2022

I visited Bill Kay last week and they were very accommodating I will be back. More

by Nolaarmentorealty
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Fernando Flores
Report | Print
Jul 05, 2022 -

Bill Kay Nissan responded

Thank you for your outstanding star rating.

June 30, 2022

Rick in service was phenomenal! Great customer service, good advice and was very straight forward. Seriously did everything he could to help! More

by Tracy.lepore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Bill Kay Nissan responded

Thank you for your outstanding star rating.

June 29, 2022

Service was good and they did the work in a timely manner. What would have made it a five star is if the dealer would have taken my car through the car wash. There is a sign in the service center st More

by Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
June 29, 2022

The service was courteous, professional and efficient. The time it took to complete the work was exceptionally quick. More

by greatoptimist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 28, 2022

Carli is very efficient. Very kind and on top of his game. Love coming to this dealership for service. More

by SLIVINSKI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Jun 29, 2022 -

Bill Kay Nissan responded

Slivinski5, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 28, 2022

Friendly service, clean waiting area with 2 desks that have plugs, great for working while you wait More

by Esquinn004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Report | Print
Jun 29, 2022 -

Bill Kay Nissan responded

Esquinn004, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

June 28, 2022

All the staff here are all nice and trustworthy with professionalism. They treat all the customers very well. More

by ROCK4_JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Diraduryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Report | Print
Jun 29, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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