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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,741 Reviews

1,741 Reviews of Bill Kay Nissan - Service Center

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July 12, 2022

This service is so amazing I am very happy and a proud so I got the service with this dealer thank you so much appreciate it More

by bsp.jaroszczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 13, 2022 -

Bill Kay Nissan responded

Bsp.jaroszczak, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 11, 2022

Bill Kay service was excellent and I appreciate the car wash and I am greatful for the coupon Rick added to the service More

by gch312320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Bill Kay Nissan responded

We appreciate the fantastic star rating.

July 08, 2022

The service was done in a very professional manner. I highly recommend this location for your service needs. More

by SANDRALEWAN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 11, 2022 -

Bill Kay Nissan responded

Hi Sandralewan88, we are very happy to have provided you with such a positive experience!

July 07, 2022

I always have great service at Bill Kay. However this time they didnt wash my car and it was a sunny day. Also they charged an extra 3% credit card fee which they have never done. It was More

by SUSAN.G.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jul 08, 2022 -

Bill Kay Nissan responded

Susan.g.anderson, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

July 06, 2022

Very knowledgeable, professional, friendly, timely and detailed.. I will recommend this location to family and friends. More

by MSTRESOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Bill Kay Nissan responded

Hi Mstresor1, we are very happy to have provided you with such a positive experience!

July 06, 2022

Went there for my regular car service. It was done fast while I waited at dealership. They informed about everything they did and what needs to be done. More

by jolas98@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 06, 2022 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

July 05, 2022

Andrew in Service Dept was great! Did the research to save me money! And quick turnaround. More

by dlellis262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 05, 2022 -

Bill Kay Nissan responded

we're happy you found our staff to be so supportive during your experience here at Bill Kay's Downers Grove Nissan.

Jul 05, 2022 -

Bill Kay Nissan responded

we're happy you found our staff to be so supportive during your experience here at Bill Kay's Downers Grove Nissan.

July 05, 2022

Jerimy has been a great point of contact for service and repair and has gone above and beyond to make sure our vehicle stays in great working order. More

by AJDAVIES093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Jul 05, 2022 -

Bill Kay Nissan responded

Thank you AJDAVIES093 for your #1 star rating.

July 04, 2022

Bill Kay Nissan they are friendly, knowledgeable and very professional.Keep up the great customer service. More

by LAVERASCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irik
Jul 05, 2022 -

Bill Kay Nissan responded

Laverasclark, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

Jul 05, 2022 -

LAVERASCLARK responded

You all at Bill Kay are welcome!!!

July 04, 2022

Ric was very helpful! He was able to get me in early and get me out quickly! More

by jls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Bill Kay Nissan responded

Jls, we are glad we could help!

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