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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,741 Reviews

1,741 Reviews of Bill Kay Nissan - Service Center

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September 11, 2022

Service employees were very nice. Excellent customer care. For me with not a lot of experienced about repairs and maintenance. They will explained it to you. Loved this location and I More

by cms3555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Bill Kay Nissan responded

Hi Cms3555, we are very happy to have provided you with such a positive experience!

September 09, 2022

I am so appreciative for the guidance in car maintenance. Every concern I have is addressed in an efficient and professional manner. More

by Werfjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 12, 2022 -

Bill Kay Nissan responded

Hi Werfjm, we are very happy to have provided you with such a positive experience!

September 01, 2022

I called yesterday and was told I could come in that afternoon. So glad they were able to service my car and check everything. More

by turbobanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Bill Kay Nissan responded

Turbobanks, we are glad we could help!

August 31, 2022

Bill Kay Nissan Service Center has been my choice for any and all service the past 8years, now on my 3rd lease vehicle. I have also brought my other car (Toyota) in for service as well. Only issue I have a More

by Dr. Bob 1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 31, 2022 -

Bill Kay Nissan responded

Thank you so much Dr. Bob 1990 for your outstanding star rating.

August 29, 2022

Knowledgeable and helpful service writers, that explained the details of required services verses recommendations. The work I came in for was complete plus recall work. More

by yendor110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Aug 30, 2022 -

Bill Kay Nissan responded

Hi Yendor110, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

August 28, 2022

I had an electrical problem with my vehicle that they were able to solve expeditiously. More

by Gdsebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
August 26, 2022

Quick and efficient service, would thank you gladly recommend their service. Will use them again. More

by janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

Ric is professional and attentive to the customers needs. I would recommend him for service needs. More

by LaToyia H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Johnson and Shane from Sales team was very helpful and went above and beyond ti turn a bad situation to a great experience.
August 25, 2022

I lost my keys to my Pathfinder, I had the car towed to them and within a few hours they had a new key and fob, For me, They’re always very friendly and helpful More

by bilotta6215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Aug 25, 2022 -

bilotta6215 responded

Great people to do business with.

August 23, 2022

Explained what was done and should be done soon. Very courtesy, and promptly got the service done. More

by KSUE642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 24, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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