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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,741 Reviews

1,741 Reviews of Bill Kay Nissan - Service Center

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October 20, 2022

Transparent and friendly staff. I had my truck serviced for an oil change and battery replacement. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Bill Kay Nissan responded

Hi Cj, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 19, 2022

Luv that tgey do only what nedds to be done and gets it done quickly More

by krf1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 20, 2022 -

Bill Kay Nissan responded

Hi Krf1012, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 17, 2022

always pleased to go to Bill Kay the Employees are nice to talk to and the service is outstanding. More

by STEVEH1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Oct 18, 2022 -

Bill Kay Nissan responded

Steveh1955, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 12, 2022

Great and quick service had me in and back out on the road in a timely manner. More

by MECLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 13, 2022 -

Bill Kay Nissan responded

Meclark, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 10, 2022

Bill Kay Nissan's service department has an easy to schedule appointments online, great service and reliable. More

by rommel_ruelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 10, 2022 -

Bill Kay Nissan responded

Thank you, Great star rating.

September 28, 2022

Go in for service. Staff is professional. I see Rick on every visit. He stays on top of my cars maintenance. More

by dlyzniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Bill Kay Nissan responded

Dlyzniak, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 27, 2022

Considering that I had to bring the truck back to fix a leak on a tire. I can't give them 5 stars, but I will give them 3 because they did eventually fix it. They just wasted my time having to go back and More

by hadames1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Kim Golden, Donald Jorman, Nikolay Filchev
Sep 27, 2022 -

Bill Kay Nissan responded

Please accept my apology for that. I want to thank you for giving us a chance to correct it.

September 27, 2022

Service writer was fantastic and the mechanic did a great job! Now what else did you want to know? More

by Mikerox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic, Jerimy Witt
Sep 28, 2022 -

Bill Kay Nissan responded

Mikerox, we are glad we could help!

September 21, 2022

Knowledgeable tech, Good service, in timely manner. Appreciate the fact my service was completed within the suggested repair. Thank you More

by Edwinayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
September 17, 2022

Ric and assistant were awesome. Everything was taken care of everything. Thanks for doing a great job. More

by GRATEFULMAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Sep 19, 2022 -

Bill Kay Nissan responded

Gratefulmae, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

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