Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews

1,737 Reviews of Bill Kay Nissan - Service Center

Sort by
October 10, 2022

Bill Kay Nissan's service department has an easy to schedule appointments online, great service and reliable. More

by rommel_ruelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 10, 2022 -

Bill Kay Nissan responded

Thank you, Great star rating.

September 28, 2022

Go in for service. Staff is professional. I see Rick on every visit. He stays on top of my cars maintenance. More

by dlyzniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Bill Kay Nissan responded

Dlyzniak, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 27, 2022

Considering that I had to bring the truck back to fix a leak on a tire. I can't give them 5 stars, but I will give them 3 because they did eventually fix it. They just wasted my time having to go back and More

by hadames1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Kim Golden, Donald Jorman, Nikolay Filchev
Sep 27, 2022 -

Bill Kay Nissan responded

Please accept my apology for that. I want to thank you for giving us a chance to correct it.

September 27, 2022

Service writer was fantastic and the mechanic did a great job! Now what else did you want to know? More

by Mikerox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic, Jerimy Witt
Sep 28, 2022 -

Bill Kay Nissan responded

Mikerox, we are glad we could help!

September 21, 2022

Knowledgeable tech, Good service, in timely manner. Appreciate the fact my service was completed within the suggested repair. Thank you More

by Edwinayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
September 17, 2022

Ric and assistant were awesome. Everything was taken care of everything. Thanks for doing a great job. More

by GRATEFULMAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Sep 19, 2022 -

Bill Kay Nissan responded

Gratefulmae, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 11, 2022

Service employees were very nice. Excellent customer care. For me with not a lot of experienced about repairs and maintenance. They will explained it to you. Loved this location and I More

by cms3555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Bill Kay Nissan responded

Hi Cms3555, we are very happy to have provided you with such a positive experience!

September 09, 2022

I am so appreciative for the guidance in car maintenance. Every concern I have is addressed in an efficient and professional manner. More

by Werfjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 12, 2022 -

Bill Kay Nissan responded

Hi Werfjm, we are very happy to have provided you with such a positive experience!

September 01, 2022

I called yesterday and was told I could come in that afternoon. So glad they were able to service my car and check everything. More

by turbobanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Bill Kay Nissan responded

Turbobanks, we are glad we could help!

August 31, 2022

Bill Kay Nissan Service Center has been my choice for any and all service the past 8years, now on my 3rd lease vehicle. I have also brought my other car (Toyota) in for service as well. Only issue I have a More

by Dr. Bob 1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 31, 2022 -

Bill Kay Nissan responded

Thank you so much Dr. Bob 1990 for your outstanding star rating.

...
20
...