Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,738 Reviews
Call Service Center (630) 358-7067

1,738 Reviews of Bill Kay Nissan - Service Center

Sort by
October 05, 2023

Good price for the oil change and tire rotation. Nice guy and good place to wait, wasn’t too long of a wait as well More

by mpherald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Report | Print
Oct 05, 2023 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

October 04, 2023

Ric always takes care of me, even when something pops up unexpectedly and I need a quick fix to get myself back on the road. More

by robrtedf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 30, 2023

Always helpful, gives details about what the services are. Provides a good breakdown on labor material, etc More

by starlin1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Oct 02, 2023 -

Bill Kay Nissan responded

Hi Starlin1881! We're so happy we were able to help you out!

September 26, 2023

Quick service. Friendly associates. Got the job done quickly and no issues with the service. More

by VRTIS.RUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Report | Print
Sep 26, 2023 -

Bill Kay Nissan responded

Thank you for your kind words and this wonderful review!

September 25, 2023

Did not have part in stock Put on order No mention of transmission performance after recall Car was not washed More

by rkosin131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Bill Kay Nissan responded

rkosin131 I apologize parts have been our kryptonite all year. I will talk with Rick about recall and have reach out to you asap. Anytime you are in the area please stop in we owe you a car wash. Please call me DONNIE JORMAN OWNER LOYALTY MANAGER at 630-969-3200 ext.1221

September 20, 2023

Dealership was very helpful with getting a safety inspection completed with the vehicle I recently purchased. More

by jarshall27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Bill Kay Nissan responded

Hi Jarshall27, we are very happy to have provided you with such a positive experience!

September 15, 2023

Fast, efficient, met my expectations. It was a quality customer experience from start to finish. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2023 -

Bill Kay Nissan responded

We are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 11, 2023

Excellent customer service I have always had a great experience at Bill Kay Nissan thank you More

by JACANDJER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Report | Print
Sep 11, 2023 -

Bill Kay Nissan responded

We thank you JACANDJER for your very kind words and outstanding star rating.

September 08, 2023

I dealt with my guy Rick, great experience aw always. He has great communication, letting me know what my vehicle needs and why. More

by anigro2213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Bill Kay Nissan responded

We thank you for your business and great review.

August 31, 2023

Repairs were prompt, and communication with staff was excellent. Would definitely recommend Bill Kay to others! More

by Creactive.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Aug 31, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

1
2
3
...
174