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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,745 Reviews

1,745 Reviews of Bill Kay Nissan - Service Center

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October 29, 2023

Reasonable time to finish the tasks Price is affortable. Explaination is very details with hard copy More

by Alex ngai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know the name
Oct 30, 2023 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

October 21, 2023

Went in for service on my car today. Was greeted by the staff when I walked into service. Was greeted by a mechanic who came in the waiting room and said good morning to all of us. But t More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Bill Kay Nissan responded

Nancy thank you for your fantastic star rating. And mentioning our friendly staff, Tim. A is our GSM not sure who was standing in waiting area. Please if you could call me Donnie Jorman Owner Loyalty Manager at 630 969-3200 ext. 1221 I would like to here more about your visit.

October 16, 2023

Nick, Steve and the sweet lady in finance were very helpful! Thank you all for your service! More

by steph_biff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom
Oct 16, 2023 -

Bill Kay Nissan responded

Pending Steph_biff, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 16, 2023

Accommodating, professional, worked with my schedule to fir me. Nice waiting room. Went over repairs needed More

by BRANDTB44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Bill Kay Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 11, 2023

They seem nice. They fixed my muffler when it disappeared. They cleaned my air filter too. More

by DoIhave2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Oct 13, 2023 -

Bill Kay Nissan responded

Hi Doihave2! We're so happy we were able to help you out!

October 10, 2023

I always have great service here, the service workers are the best!!! Keep up the fantastic work More

by dixon6182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Oct 13, 2023 -

Bill Kay Nissan responded

Hi Dixon6182, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

October 07, 2023

Always excellent service from the call to schedule service to the explanation and recommendations provided. More

by Mas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Oct 09, 2023 -

Bill Kay Nissan responded

Mas, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

October 05, 2023

Good price for the oil change and tire rotation. Nice guy and good place to wait, wasn’t too long of a wait as well More

by mpherald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
Oct 05, 2023 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

October 04, 2023

Ric always takes care of me, even when something pops up unexpectedly and I need a quick fix to get myself back on the road. More

by robrtedf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Always helpful, gives details about what the services are. Provides a good breakdown on labor material, etc More

by starlin1881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Oct 02, 2023 -

Bill Kay Nissan responded

Hi Starlin1881! We're so happy we were able to help you out!