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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews
Call Service Center (630) 358-7067

1,737 Reviews of Bill Kay Nissan - Service Center

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December 05, 2022

Very good service do work very quick and fast friendly workers friendly staff fast service More

by AHMAD17AHMAD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom
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Dec 05, 2022 -

Bill Kay Nissan responded

Ahmad17ahmad17, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 01, 2022

Great customer service. They work with you on the service that needs to be done More

by Alansmom26
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 30, 2022

This dealership has been a place where I take my car for years to service. They have great customer service. More

by Dellanicholas88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Bill Kay Nissan responded

Dellanicholas88, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

November 29, 2022

The service department is very friendly, thorough and knowledgeable. I highly recommend them for your next service. More

by dpellegrino7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
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Nov 29, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 28, 2022

I brought in my car for an oil change and I am always happy on a well job done. My service representative Jerimy always informs me on my van. More

by KVAZQUEZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
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Nov 29, 2022 -

Bill Kay Nissan responded

Kvazquez123, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

November 23, 2022

The repair work needed was explained thoroughly, what needed to be done and what could wait till next time. Erik is the best! More

by MORRELLI.URROZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Bill Kay Nissan responded

Hi Morrelli.urroz, we are very happy to have provided you with such a positive experience!

November 19, 2022

Friendly customer service. Good work. Suggested right work to be done. All work done in time. More

by Shailjachhabra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 21, 2022 -

Bill Kay Nissan responded

Hi Shailjachhabra, we are very happy to have provided you with such a positive experience!

November 04, 2022

Serviced for heated seat not working, First time replaced blower but it didn't work. Replaced sensor this time and it seems to work now. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
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Nov 08, 2022 -

Bill Kay Nissan responded

Hi Cj, we are very happy to have provided you with such a positive experience!

November 01, 2022

Your estimate told me it would cost twenty five dollars. Bill ended up being seventy three. Don’t give people a estimate and then have it be three times that. Service manager did not respond to my email eit More

by KAREN-DEVRIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know who I talked to.
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Nov 01, 2022 -

Bill Kay Nissan responded

Thank you for speaking with me Mrs. Devries, And accepting our apology if you could please update this review.

Nov 02, 2022 -

KAREN-DEVRIES responded

Issue was resolved to my satisfaction. Thank you

October 31, 2022

All the work I needed to get done was done at a high level.I was also able to get some deals on the work as well. More

by rmj92606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Report | Print
Oct 31, 2022 -

Bill Kay Nissan responded

rmj92606, your wonderful feedback and rating mean a lot to us.

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