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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,741 Reviews

1,741 Reviews of Bill Kay Nissan - Service Center

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December 28, 2022

My Service contact person was Jerimy and he was awesome. He kept me informed about the status of my car and worked with me with drop off and pick up times. When I picked up the car suddenly, an engine light More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 29, 2022 -

Bill Kay Nissan responded

Hi Robert, we are very happy to have provided you with such a positive experience!

December 22, 2022

Ric in service was very helpful and courteous. Service done in timely manner as promised. Very happy with this trip More

by nteonicA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

I tool my 2015 Nissan Pathfinder to Bill Kay for factory recalls. I had purchased it from another Nissan dealership. Their service reviews were high which I can now see why and confirm myself! They wer More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 22, 2022 -

Bill Kay Nissan responded

Steph, thank you for your kind words and this wonderful review!

December 21, 2022

My car broke down on the expressway and luckily Rick was able to help me diagnose the problem solved and fixed as soon as possible. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

December 05, 2022

Very good service do work very quick and fast friendly workers friendly staff fast service More

by AHMAD17AHMAD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom
Dec 05, 2022 -

Bill Kay Nissan responded

Ahmad17ahmad17, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

December 01, 2022

Great customer service. They work with you on the service that needs to be done More

by Alansmom26
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 30, 2022

This dealership has been a place where I take my car for years to service. They have great customer service. More

by Dellanicholas88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Bill Kay Nissan responded

Dellanicholas88, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

November 29, 2022

The service department is very friendly, thorough and knowledgeable. I highly recommend them for your next service. More

by dpellegrino7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 29, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

November 28, 2022

I brought in my car for an oil change and I am always happy on a well job done. My service representative Jerimy always informs me on my van. More

by KVAZQUEZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Nov 29, 2022 -

Bill Kay Nissan responded

Kvazquez123, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

November 23, 2022

The repair work needed was explained thoroughly, what needed to be done and what could wait till next time. Erik is the best! More

by MORRELLI.URROZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Bill Kay Nissan responded

Hi Morrelli.urroz, we are very happy to have provided you with such a positive experience!

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