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Bill Kay Nissan - Service Center

Downers Grove, IL

4.5
1,742 Reviews

1,742 Reviews of Bill Kay Nissan - Service Center

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October 29, 2018

Efficient The service was very thorough and complete and completed in a very timely manner. There was no problem providing me with a loaner car for one day. Al More

by JULIANNE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Smith, technician , Jerimy Witt
October 29, 2018

Good Job! Jerimy was very helpful and called me before doing any major repairs. I appreciated that. Good team and I look forward to coming back and potentially More

by Mary_osoteo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
October 29, 2018

Service for Recall Ryan and the team that I worked with were helpful and timely. I was disappointed with the loaner car I was offered. It was much smaller than the vehi More

by JASON.KREITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
October 29, 2018

Consistent , excellent service. Always excellent service while I wait in a comfortable waiting area. I am periodically updated on the progress of my vehicle,which is comforting , and More

by SUEKAMUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
October 28, 2018

Oil change I am satisfied with the service. The employee explained to me what had to be done and gave me recommendations for the future services and when they mu More

by MILENA_IG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
October 27, 2018

people care about you You have a great group of people that work for you. Friendly and make you ccomfortable. I had a knee replacement and instead of making me wait 3 hou More

by DTRETHEWEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
October 26, 2018

Excellent service from Fernando Every time that I've brought in my car to have it serviced Fernando has showed excellent customer service and answered all of my questions. More

by 111PPANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
October 25, 2018

Fantastic Rich Jeremy and Justin always take care Of me and I appreciate it I'm handicapped and they always make sure is done correctly and on time and the ca More

by AKURPIEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Klaves, Jerimy Witt
October 25, 2018

Service The service is above and beyond. I cant thank you guys enough for taking care of me and my vehicle needs. If i ever decide to buy a vehicle i will for More

by Beto-23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
October 25, 2018

Oil change and rotate Jeremy was able to get me in and out in a timely manner. The vehicle was washed and waiting inside for me after I paid my bill. More

by AEAMES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt