Bill Kay Nissan - Service Center

people care about you You have a great group of people that work for you. Friendly and make you ccomfortable. I had a knee replacement and instead of making me wait 3 hou You have a great group of people that work for you. Friendly and make you ccomfortable. I had a knee replacement and instead of making me wait 3 hours they gave me a car to go home. I really appreciated that. More

Excellent service from Fernando Every time that I've brought in my car to have it serviced Fernando has showed excellent customer service and answered all of my questions. Every time that I've brought in my car to have it serviced Fernando has showed excellent customer service and answered all of my questions. More

Fantastic Rich Jeremy and Justin always take care Of me and I appreciate it I'm handicapped and they always make sure is done correctly and on time and the ca Rich Jeremy and Justin always take care Of me and I appreciate it I'm handicapped and they always make sure is done correctly and on time and the car is always washed and clean More

Service The service is above and beyond. I cant thank you guys enough for taking care of me and my vehicle needs. If i ever decide to buy a vehicle i will for The service is above and beyond. I cant thank you guys enough for taking care of me and my vehicle needs. If i ever decide to buy a vehicle i will for sure buy from Bill Kay. 💯 More

Oil change and rotate Jeremy was able to get me in and out in a timely manner. The vehicle was washed and waiting inside for me after I paid my bill. Jeremy was able to get me in and out in a timely manner. The vehicle was washed and waiting inside for me after I paid my bill. More

Certified Used Altima I have owned this 2015 Altima approx 2 months. One minor issue was warrantied immediately by Service. Today I took it in for a look at the brakes. Ser I have owned this 2015 Altima approx 2 months. One minor issue was warrantied immediately by Service. Today I took it in for a look at the brakes. Service told me there is some glazing on rotors from hard braking, but all good for many miles on pads. They could have charged me for a brake job, but were honest. My kind of Shop / Dealership. I have been enjoying this very responsive 6 cyl and benefiting also from better gas mileage and comfort than my old 4 cyl, and save on car washes. Bill Kay Nissan has free car washes! More

service questions I recently purchased a used Nissan truck from a different dealer. I phoned Bill Kay Nissan to talk to Rick about the rest of my factor I recently purchased a used Nissan truck from a different dealer. I phoned Bill Kay Nissan to talk to Rick about the rest of my factory warrentee he was busy, but i left a message , he called me back and answered my questions without rushing me away he was very curtious and gave me some real peace of mind .... thank you Rick More

VERY Untrustworthy Dealership I had my vehicle in to be checked out for a noise in the front end. I was informed that the differential in the front had a bad bearing. I was told I I had my vehicle in to be checked out for a noise in the front end. I was informed that the differential in the front had a bad bearing. I was told I was 1,100 miles past my 60K Nissan mfg warranty. When I bought the vehicle new, I had purchased an extended warranty to 100K. I was informed that my warranty was voided because the vendor who changed the fluids in my differentials had used 75W-90 Synthetic Oil vs Nissan recommended 80W-90. I researched and the synthetic is actually a better oil. When I spoke to Rick the Service manager, he admitted it was a technicality but since I had it serviced outside of Nissan, they would not honor it. What really upset me the most, is that they dug through my glove box without my permission to find the service records for the vehicle when they had my phone number and could have simply called and asked. Last vehicle I will ever take to a Bill Kay dealership. Nissan would not honor the warranty either as I called them direct. This was my second and last Nissan product I will ever own. Once this vehicle is repaired, I will trade it in on a new American vehicle and I will buy American from now on. More