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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,739 Reviews

1,739 Reviews of Bill Kay Nissan - Service Center

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November 02, 2018

Oil change Great people. Great price unlike Getald nissan with outrageous price. They're great with service . Although this survey is annoying me with 25 words m More

by Capt767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
Nov 02, 2018 -

Bill Kay Nissan responded

Thank you for the great review! We appreciate you taking the time out to write about your experience. If there is anything you need in the future be please feel free to contact us!

November 01, 2018

Check starting problems The diagnostics of the starting problem took about 2 hours but everything was checked. Rick explained it and confirmed it was in good working conditi More

by ALICE.SMALLEY001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Klaves
November 01, 2018

30000 Miles Service Great service at Bill Kay Nissan. I always feel my car is getting the best care. Jeremy was very friendly, helpful, and courteous. Service was comp More

by NISSAN2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
October 31, 2018

Recall My car was taken care of and when the work that needed to be done would take longer than expected I was given a loner. More

by Lindymo60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
October 31, 2018

Polite Was given polite service. Work was done in a timely manner. Car was washed which it really needed. Service technician was very friendly and informativ More

by BERNADETTESARVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
October 30, 2018

65000 Mile Checkup Very helpful in making sure vehicle is safe and will keep on going for another 65000 miles. I will bring back for additional service as needed. More

by papfeiffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
October 29, 2018

Bill Kay's service department is OUTSTANDING! I cannot recommend the service department at Bill Kay Nissan ENOUGH!!!!! They really go the extra mile to help their customers. The waiting area is p More

by J1JABAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil S., Jerimy Witt, Fernando Hidalgo
October 29, 2018

Efficient The service was very thorough and complete and completed in a very timely manner. There was no problem providing me with a loaner car for one day. Al More

by JULIANNE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Smith, technician , Jerimy Witt
October 29, 2018

Good Job! Jerimy was very helpful and called me before doing any major repairs. I appreciated that. Good team and I look forward to coming back and potentially More

by Mary_osoteo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
October 29, 2018

Service for Recall Ryan and the team that I worked with were helpful and timely. I was disappointed with the loaner car I was offered. It was much smaller than the vehi More

by JASON.KREITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan