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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews

1,737 Reviews of Bill Kay Nissan - Service Center

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November 01, 2018

30000 Miles Service Great service at Bill Kay Nissan. I always feel my car is getting the best care. Jeremy was very friendly, helpful, and courteous. Service was comp More

by NISSAN2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
October 31, 2018

Recall My car was taken care of and when the work that needed to be done would take longer than expected I was given a loner. More

by Lindymo60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
October 31, 2018

Polite Was given polite service. Work was done in a timely manner. Car was washed which it really needed. Service technician was very friendly and informativ More

by BERNADETTESARVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
October 30, 2018

65000 Mile Checkup Very helpful in making sure vehicle is safe and will keep on going for another 65000 miles. I will bring back for additional service as needed. More

by papfeiffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
October 29, 2018

Bill Kay's service department is OUTSTANDING! I cannot recommend the service department at Bill Kay Nissan ENOUGH!!!!! They really go the extra mile to help their customers. The waiting area is p More

by J1JABAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil S., Jerimy Witt, Fernando Hidalgo
October 29, 2018

Efficient The service was very thorough and complete and completed in a very timely manner. There was no problem providing me with a loaner car for one day. Al More

by JULIANNE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Smith, technician , Jerimy Witt
October 29, 2018

Good Job! Jerimy was very helpful and called me before doing any major repairs. I appreciated that. Good team and I look forward to coming back and potentially More

by Mary_osoteo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
October 29, 2018

Service for Recall Ryan and the team that I worked with were helpful and timely. I was disappointed with the loaner car I was offered. It was much smaller than the vehi More

by JASON.KREITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
October 29, 2018

Consistent , excellent service. Always excellent service while I wait in a comfortable waiting area. I am periodically updated on the progress of my vehicle,which is comforting , and More

by SUEKAMUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
October 28, 2018

Oil change I am satisfied with the service. The employee explained to me what had to be done and gave me recommendations for the future services and when they mu More

by MILENA_IG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt