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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews

1,737 Reviews of Bill Kay Nissan - Service Center

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November 12, 2018

Great friendly service! Very friendly and great service all around.i would recommend them to anyone. Asked about trading in my 2012 Altima and without any pressure showed me More

by IGNELSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Casale, Fernando Hidalgo
November 12, 2018

Jerimy was very helpful Dealer was very helpful and attentive. I will certainly be taking our Armada for any future needs to Bill Kay. Thanks again for the great experience. More

by sesom1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
November 10, 2018

Always Courteous Bill Kay Nissan has always been our only dealer for about 10 years. Everyone is very knowledgeable, handles business professionally and makes us feel More

by PattiCake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Hidalgo, Kim Golden
November 10, 2018

Great service They were understanding and helped with the issue I’m having with my car. Staff is very friendly I would recommend this dealership to anyone looking More

by ELGARDUNO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jallick, Tony Casale
November 07, 2018

2nd visit and very happy! We moved to the area about 4 and 1/2 months ago and have now brought both of our vehicles here for service. We are very happy! Friendly and knowledgea More

by MCHICK78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
November 07, 2018

Headlamp replacement I gave 4 stars because of service and wait time, friendly staff and wait area. Cost was only factor of not getting 5 stars. The best thing about Bi More

by Nissan owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
November 06, 2018

Power train issue I had an issue with my power train and the team at Bill Kay took care of me very quickly and professionally. Thank you for making the experience easy! More

by briandillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Fernando Hidalgo
November 05, 2018

Oil change service Awhile back a gross error was caught by myself I intern contacted the service center, and they made it right By giving me a complimentary oil change w More

by DARCYDE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
November 02, 2018

Oil change Great people. Great price unlike Getald nissan with outrageous price. They're great with service . Although this survey is annoying me with 25 words m More

by Capt767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
Nov 02, 2018 -

Bill Kay Nissan responded

Thank you for the great review! We appreciate you taking the time out to write about your experience. If there is anything you need in the future be please feel free to contact us!

November 01, 2018

Check starting problems The diagnostics of the starting problem took about 2 hours but everything was checked. Rick explained it and confirmed it was in good working conditi More

by ALICE.SMALLEY001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Klaves
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