Bill Kay Nissan - Service Center

Bumper to bumper warranty ?? Thought I had one. This is a very long story but to sum up, every thing brought up was denied. Not sure what the point is of having a bumper to bumper warranty and niss This is a very long story but to sum up, every thing brought up was denied. Not sure what the point is of having a bumper to bumper warranty and nissan security plus gold warranty if everything I see wrong with car and feel wrong with car with due cause,documentation and physical verification is not enough. They had my car for a week and I got a dipstick cap. Literally that's it. Still little confused on everything. More

Service received I was very pleased with the service I received. The staff I dealt with were friendly and competent. I will continue to get my servicing done at this I was very pleased with the service I received. The staff I dealt with were friendly and competent. I will continue to get my servicing done at this dealer. More

Service engine light service engine light, have extended warranty. Overall service was unsatisfactory. Informed car ready after 3 days but when I arrive car would not star service engine light, have extended warranty. Overall service was unsatisfactory. Informed car ready after 3 days but when I arrive car would not start. Left car there and returned after 4 more days. The rep was not good explaining what had happened to my car, which mad me confused and frustrated. It could of been handled better More

Super service They had me in and out super fast. They washed and dried my car. Jerimy was very nice explaining all work needed. Everyone I saw said hi They had me in and out super fast. They washed and dried my car. Jerimy was very nice explaining all work needed. Everyone I saw said hi More

REVIEW Staff knowledgeable, friendly and polite. They respected my time and didn't make me wait. I have been coming to this location for 5 years and always Staff knowledgeable, friendly and polite. They respected my time and didn't make me wait. I have been coming to this location for 5 years and always received consistent good service. More

Oil change I was in for an oil change and a key FOB fix. I waited at the service center. I was informed of the additional services that my car required. I was in for an oil change and a key FOB fix. I waited at the service center. I was informed of the additional services that my car required. More

Oil Change/Service Package The service was timely, efficient and quick. It was nice to have all the employees, mostly sales people , walk in the door while coming into work and The service was timely, efficient and quick. It was nice to have all the employees, mostly sales people , walk in the door while coming into work and smile at all the people waiting in the service area. Friendly. It makes a difference. In an out in less than 1 hour and no hassles. Always get the service package. More

Dependable, honest service. I believe the title says it all. That’s why I go back when I need service. Also, can’t say enough about the people working there. Professional all the I believe the title says it all. That’s why I go back when I need service. Also, can’t say enough about the people working there. Professional all the way. More

Great and prompt, courteous service! I was extremely pleased with the quality work and courteousness of the Service Department. They even had my car near the exit so it would be easy for I was extremely pleased with the quality work and courteousness of the Service Department. They even had my car near the exit so it would be easy for me to put my young grandson in the carseat before driving out into the cold. Very thoughtful. More

Good Service Everything was done within expected time-frame. This is a low milage, low driven car, so it is being serviced every 6 months. Great job! Everything was done within expected time-frame. This is a low milage, low driven car, so it is being serviced every 6 months. Great job! More