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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,741 Reviews
Call Service Center (630) 358-7067

1,741 Reviews of Bill Kay Nissan - Service Center

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January 25, 2023

Both Ric and the mechanic were friendly and professional. They not only did what I came for, but also recommended the service plan for the near future. Great service, thank you! More

by DR_GRUMBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
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Jan 26, 2023 -

Bill Kay Nissan responded

Hi Dr_grumbler, we are very happy to have provided you with such a positive experience!

January 25, 2023

Great Staff, very nice. Service was quick. Very happy to be a part of the bill kay family. More

by jessicag7355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Carl Beckstrom, Jesus Fuentes
Report | Print
Jan 26, 2023 -

Bill Kay Nissan responded

Jessicag7355, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

January 22, 2023

I am a long time customer of Bill Kay Nissan. I have a trusting relationship with the service department More

by KCANDERSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Bill Kay Nissan responded

Kcandersen2, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 16, 2023

Nice and quick service. Staff was good and courteous. Explained services rendered and guided next steps. More

by ktmanikanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hernandez
Report | Print
Jan 16, 2023 -

ktmanikanta responded

Thanks.

January 15, 2023

I always receive outstanding service from Bill Kay Nissan. The staff is friendly and really efficient. I get great value every time More

by GLRUFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Report | Print
Jan 17, 2023 -

Bill Kay Nissan responded

Hi Glrufo, we are very happy to have provided you with such a positive experience!

January 14, 2023

I been a new first time Nissan customer and I am very pleased with my vehicle and service. I am impressed with auto service team who is very nice and knowledgeable. I make sure to recommend Shane to More

by xoxopisces26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Shane Hernandez
Report | Print
Jan 17, 2023 -

Bill Kay Nissan responded

Hi Xoxopisces26, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

January 14, 2023

I wasn’t happy with the service provided. Had to pay half price to get a transmission fixed when the car was brought in a year ago for inspection and was told it was fine. More

by Evelynneary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Report | Print
January 09, 2023

Very Kind, honest, very accommodating. Will definitely be back. Robert was very patient and helpful! More

by pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert from Service
Report | Print
Jan 10, 2023 -

Bill Kay Nissan responded

Hi Pam, we are very happy to have provided you with such a positive experience!

January 02, 2023

Rick Funston was very helpful and professional. Made it very easy to do business with your dealership. More

by Jeffrey183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Bill Kay Nissan responded

Jeffrey183, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 01, 2023

Excellent and quick service. wonderful, qualified and professional staff. I recommend every one to go to this nice place. More

by Nabil Sharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolai
Report | Print
Jan 02, 2023 -

Bill Kay Nissan responded

Hi Nabil Sharif, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

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