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Bill Kay Nissan - Service Center

Downers Grove, IL

4.6
1,737 Reviews

1,737 Reviews of Bill Kay Nissan - Service Center

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January 15, 2023

I always receive outstanding service from Bill Kay Nissan. The staff is friendly and really efficient. I get great value every time More

by GLRUFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
Jan 17, 2023 -

Bill Kay Nissan responded

Hi Glrufo, we are very happy to have provided you with such a positive experience!

January 14, 2023

I wasn’t happy with the service provided. Had to pay half price to get a transmission fixed when the car was brought in a year ago for inspection and was told it was fine. More

by Evelynneary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
January 14, 2023

I been a new first time Nissan customer and I am very pleased with my vehicle and service. I am impressed with auto service team who is very nice and knowledgeable. I make sure to recommend Shane to More

by xoxopisces26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Shane Hernandez
Jan 17, 2023 -

Bill Kay Nissan responded

Hi Xoxopisces26, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

January 09, 2023

Very Kind, honest, very accommodating. Will definitely be back. Robert was very patient and helpful! More

by pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert from Service
Jan 10, 2023 -

Bill Kay Nissan responded

Hi Pam, we are very happy to have provided you with such a positive experience!

January 02, 2023

Rick Funston was very helpful and professional. Made it very easy to do business with your dealership. More

by Jeffrey183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Bill Kay Nissan responded

Jeffrey183, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

January 01, 2023

Excellent and quick service. wonderful, qualified and professional staff. I recommend every one to go to this nice place. More

by Nabil Sharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolai
Jan 02, 2023 -

Bill Kay Nissan responded

Hi Nabil Sharif, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

December 28, 2022

My Service contact person was Jerimy and he was awesome. He kept me informed about the status of my car and worked with me with drop off and pick up times. When I picked up the car suddenly, an engine light More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Dec 29, 2022 -

Bill Kay Nissan responded

Hi Robert, we are very happy to have provided you with such a positive experience!

December 22, 2022

Ric in service was very helpful and courteous. Service done in timely manner as promised. Very happy with this trip More

by nteonicA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

I tool my 2015 Nissan Pathfinder to Bill Kay for factory recalls. I had purchased it from another Nissan dealership. Their service reviews were high which I can now see why and confirm myself! They wer More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Dec 22, 2022 -

Bill Kay Nissan responded

Steph, thank you for your kind words and this wonderful review!

December 21, 2022

My car broke down on the expressway and luckily Rick was able to help me diagnose the problem solved and fixed as soon as possible. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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